BT Dutch or English speaking Change & Delivery Manager in Budapest, Hungary

The Specifics:

The Team: ITMS

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: Yes, depending on further agreement

Location: Budapest or Debrecen

What you'll be doing:

As Dutch or English speaking Change & Delivery Manager, you will be in charge of:

  • End to end Change management for ICT changes, in a Date Cenre Environment internally or customer initiated, liaising with technical delivery teams

  • Manage ICT change activity and be able to react and adapt to this week’s demands, planning next week’s work and stabilising last week’s work

  • Co-ordination of all relevant change aspects of the implementation plan ensuring that quality standards are maintained

  • Responsible for ownership and maintenance of one or more technical implementation plans, providing updates to Customers and internal stakeholders

  • Relationship Management responsibility, interfacing external customers with 3rd party suppliers and vendors when required.

  • Ensuring that their respective delivery plans are fit for purpose and aligned to the overall delivery

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements

  • Focusing on the objectives and the required outcomes of the processes during delivering a service

  • Working with a cooperative and positive attitude in a group settings to achieve common goals

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience

  • Ability to comprehend and to systematically organize the various aspects of a problem or situation is an advantage

  • Taking the responsibility and takes care of the consequences of making a decision is an advantage

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is an advantage

  • organisational and time management skills

Professional skills:

  • ITIL V3 accreditation (Foundation and Service Transition), PMI, MCP, CISCI Certification is an advantage

  • 2 years’ experience in project / change management with evidence of delivery using PM and PdM strategies

  • Intermediary MS Office skills

  • Project management using agile methods for IT projects is an advantage

  • Understanding Data Centre Technologies,Basic Understanding ICT and infrastructure components,TCP/IP Networks, Windows/Linux Server OS.

Language skills:

  • English on a fluent level

  • Dutch on a fluent level is an advantage

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you!

Job: IT, Systems and Security

Title: Dutch or English speaking Change & Delivery Manager

Location: Hungary-Budapest

Requisition ID: 68511

Other Locations: Europe-Hungary-Debrecen-Debrecen