BT Programme Manager in Budapest, Hungary

The Specifics:

The Team: CIO Client Services

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: Yes, depending on further agreement

What you'll be doing:

As Programme Manager, you will be in charge of:

  • End to end responsibility of delivering medium to high complexity infrastructure product and services programmes globally for BT customers, having significant long-term commercial and financial impact

  • Responsible for transition and transformation of new contracts and their handover to operational teams

  • Ability to manage high levels of ambiguity when dealing with emerging business strategy.

  • Defining and agreeing client business objectives, ability to build relationships at board level. Ensure on-time delivery, keep customer informed, manage scope and risks

  • Manage virtual teams and vendors, driving actions and implementation (out of business hours activities to be expected)

  • Dealing with network site, voice platform migrations and implementing various products from the BT Product Portfolio

  • Single point of contact for the end customer and various BT teams (travel might be required few times a year)

  • May mentor Senior Project Managers

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements is a must

  • Focusing on the objectives and the required outcomes of the processes during delivering a service is a must

  • Working with a cooperative and positive attitude in a group settings to achieve common goals is a must

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must

  • Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must

  • Taking the responsibility and takes care of the consequences of making a decision is a must

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must

Professional skills:

  • 8 years of relevant experience in Telecoms/IT Project Management is a must

  • PMP/Prince2 certified (MSP is nice to have) is an advantage

  • Track record of delivering a Transition & Transformation at high scale is a must

  • General understanding of networks and related infrastructure is an advantage

  • Stress tolerance, ability to multitask and manage regular changes is a must

Language skills:

  • English on a fluent level is a must

  • any European language on a fluent level is an advantage

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

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Job: Project Management

Title: Programme Manager

Location: Hungary-Budapest

Requisition ID: 69776