BT GES Analyst - Pipeline in GBR, United Kingdom

Purpose Of Role :

The role holder is responsible for the deployment and support of ICT solutions within one or more disciplines. He/she provides technical support, resolving escalated technical issues within their own work area. This covers all areas of ICT such as systems and applications software, database management, network services, data and systems security.

The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role.

Key Responsibilities :

To provide ICT advice and/or professional services to both internal and external clients.

To provide support on projects, carrying out elements of the research, analysis and/or delivery.

To provide operational support ensuring KPIs and SLA are achieved.

May lead on the delivery of specific components of a project.

To draft reports and discuss recommendations based on research with their manager.

Share expertise with peers.

Occasionally provides on the job training to other team members.

To support the development and implementation of unit policies and procedures.

May involve liaising with internal, external and third party suppliers.

To input to cost/timescales solutions/options and manage expectations as appropriate with customer or business unit/LoB teams.

To personally participate in and contribute to BT wide professional community activities where applicable e.g. knowledge sharing, best practice within BT and external industry.

To use the relevant BT wide professional community framework to raise their skills and those of their

Business Impact

Contribute up to date detailed technology know-how to projects.

Would generally act under supervision but may be required, Out Of Hours, to work in isolation and take professional decisions to restore critical BT business functionality.

Provides accurate completion and delivery of supervised work.

Authority/Decision Making:

Completes own role independently or with minimal supervision/guidance.

Uses discretion in identifying and resolving complex problems and assignments.

Specific instruction is usually given and work is reviewed at frequent milestones.

Determines when problems should be escalated to a higher level.

Ability to determine the delegation to team members that report to the role.

May have some budget responsibility.

Key Skills

Ability to lead on the delivery of specific components of a project to time, cost and quality

The role holder must have experience in one or more of the following: C, C preferably in a real-time context, Java, SQL and Web development

IP based communications protocols and networks, Encryption and Cyber security.

Knowledge of IVV&T, systems/continuous integration and the systems engineering practice

Working knowledge of development methodologies including agile and waterfall

Fixed office worker and must hold a current DV security clearance

For further information please call hiring manager Zoe Tilton

Job: IT, Systems and Security

Title: GES Analyst - Pipeline

Location: GBR %26 Ireland-GBR

Requisition ID: 66310

Other Locations: UK %26 Ireland-United Kingdom-Suffolk-Ipswich