British Telecom Jobshttp://bt.jobs2012-05-23 06:43:19.663920GBRLondonProcurement Manager Location: London Salary: 45,000 # of openings: 2 Description BT conducts a vast range of procurement activities with thousands of suppliers around the globe. We are committed to ensuring that all our dealings with suppliers - from selection and consultation, to recognition and payment - are conducted in accordance with the principles of fair and ethical trading. BT’s Procurement and Supply Chain function is aligned to enable delivery in support of BT’s strategic priorities from our entire supply base - Customer Service Delivery, Cost Transformation and Investing for the Future. Our strategic vision is to Maximise the Value Maximise the Innovation Manage the Risk associated with BT’s third party suppliers, thereby delivering sustainable competitive advantage to BT Group. Role Purpose The role holder either leads a team of procurement professionals in a Procurement Management role and/or operates as a contributor/negotiator to ensure the provision of a world class procurement service that delivers competitive advantage to the BT Group globally. Key Responsibilities * Develop and maintain knowledge of specific category, region or function including market dynamics and product life cycles. * Lead category, region or function team(s) to determine the appropriate approach to market, the optimum commercial models and supplier relationships for a product/service or element of a category. * Work closely with internal business partners to understand their requirements, mapping these to the BT strategy and driving the "One-BT" agenda. * Develop procurement plans appropriate to specific product and services to deliver maximum commercial advantage to BT to include selection and application of appropriate procurement processes for a particular product and or service. * Negotiate appropriate commercial and contractual arrangements with suppliers and for all products and services within role, including loading information onto appropriate systems. * Manage the supply base to ensure delivery against contractual and commercial commitments and “In Contract” supplier performance and ensure business benefit is realised. * To take personal ownership for utilisation of contracts, ensuring order channel strategy enables internal business partners to order items efficiently and contracts reflect customer requirements for their duration. * May be responsible for managing the time phased delivery plan that brings together the “forecast” and “Inventory policies” to produce a commitment schedule to industry. Key Skills & Experience Depending on the level of the role, the candidate will need to demonstrate capability within the following areas: * Proven leadership capability and ability drive a high performance culture and motivate at all levels * Ability to lead and influence at a senior level and in a fast paced, collaborative, matrix environment * Highly commercial and financially astute * Excellent communicator and well developed interpersonal, negotiation and conflict resolution skills * Very strong people skills, able to use a broad range of styles as appropriate to the situation. * Experience of leading complex multi-functional / multi-divisional programmes or initiatives. * Previous procurement skills desired * High degree of change orientation * Previous experience of board level stakeholder management (CEO / CFO level) * Has the gravitas and ability to influence senior decision makers (CEO / CFO level) * The ability to test / challenge current thinking and formulate new practices / policies * The ability to set up and mobilise a multi-functional team in timely manner Preferably degree educated and CIPS2012-05-22 12:49:30United KingdomBTNoneNoneNoneLondon, GBR28860751http://bt.jobs/xml/28860751/jobGBRLondonFinance Manager - NGA Location: London Salary: 48000-55000 # of openings: 1 Description Openreach is rolling out Next Generation Access to 66% of the UK over the next four years and bidding to win funding to deploy NGA to the last 1/3. This fulfils a key strategic objective to have the network of choice that will transform our business. The NGA finance team are responsible for all financial aspects of this programme. Key aspects of the FM bids role are: * To be the Openreach finance lead on NGA bids delivering best solution for OR and for winning, * To work closely with other LOB on each bids providing them required support and challenge, * To be seen as a key commercial lead on issues specific to NGA bids its effect both internally and externally with the market, * To be a key business partner to the Inlife bids team to help challenge, drive and deliver the success of the Next Generation access bid for Openreach, * To understand, challenge and provide accurate commercial analysis and support on the key strategic business issues surrounding the Next Generation Access bids to ensure long term shareholder return, * To work with the business creating business case and forecasts, and track actuals against this, * To be seen as an excellent example to others for managing and delivering high performance, to coach colleagues in this regard and encourage the business to act accordingly * To help the success of the bids delivery both in terms of deployment and contractural commitment Key Job Responsibilities * Build robust business cases to support and challenge investment decisions on bids to sure all decisions drive the highest possible return and drive a winning solution, * Assess, review and present on new bids that impact the NGA programme and the impact on the Openreach business and the wider BT Group. * Review, assess and seek concurrence on all NGA bids propositions and the impact they have on the business and across the BT Group, * Communicate to key stakeholders in the Programme and across the business on key topics associated with each bids. * Forecast costs associated with Inlife bids activities and track actuals against this * Part of a flexible high calibre finance team that works on various key assignments supporting the Next Generation Access programme and its key deliverables. * Being an effective member of the virtual NGA programme team and provide the commercial support, guidance and drive required on the key strategic business issues associated with the programme. * Being a key team player to help develop and drive the Finance team, provide cohesion, coach others and determine and display methods of best practice. This will involve supporting colleagues when necessary to support peak workloads on reporting and forecasting. We are looking for: Excellent Excel skills with the ability to model investment appraisal for complex scenarios Graduate preferred plus qualified CIMA or equivalent Qualifications/Skills2012-05-22 12:49:29United KingdomBTNoneNoneNoneLondon, GBR28860750http://bt.jobs/xml/28860750/jobGBRLondonAcquisition Desk Based Account Manager Location: London Salary: Competitive # of openings: 1 Description Job Description– Acquisition Desk Based Account Manager Reports to– Head of Acquisition Sales Location- Ambassador House, London Role Description: The key purpose of the Acquisition Desk Based Account Manager role is the acquisition of net new targeted acquisition customers from Global Services and BT Business. Working mainly from the desk, the role holder is responsible for exceeding Sales Order Value (SOV) sales targets by driving net new acquisitions both directly and through the BT channels (EMEA, BT Business, SI&BPO, Government etc.), working high and wide within each customer, as well as generating pipeline for Acquisition BDMs. The post holder will aim to exceed all the acquisition sales targets by outbound calling to generate and close a strong pipeline. The person will confidently articulate the entire Conferencing portfolio and how it fits into the customers’ business and fulfils their business needs, whilst ensuring maximum penetration of services into their net new target accounts in order to enable growth in profitable revenue for BT Conferencing. Key tasks and responsibilities: * The role holder is responsible for closing from the Desk net new acquisition accounts with contract values from the targeted acquisition account list, selling across our full UC portfolio for audio, booked, web, video kit, video services and streaming. * The role holder defines, develops and owns key acquisition customer relationships and the customer contact strategy, negotiating and presenting from the Desk across all job functions. The Acquisition DBAM will manage client relationships and expectations, by driving the BT Conferencing sales strategy throughout their designated account patch in order to exceed target. * The role holder will build a pipeline for themselves by outbound cold calling and will drive acquisition of customer propositions, driving the BT channels to identify new opportunities as well as selling directly where there is no wider relationship, and ensuring the solution is delivered and billed. * The role holder will own and generate net new leads from an agreed target acquisition customer set, either via the BT channel or direct. They will develop close working relationships with the partners and channel to drive leads and also directly using all forms of prospecting ie Twitter, Linkedin, Google searching, company websites as well. They will also build pipeline for the Acquisition Business Development managers. * The role holder will need to be able to commercially shape customer deals and understand the financial P&L builds and ensure they are profitable whilst being competitive. He/she should be excellent at presentations and to multiple audiences plus be confident about objection handling. * The role holder will own and attend customer meetings mainly via the desk, hunting high and wide to qualify the prospect in or out and utilising specialist resource as required and will close business to achieve their SOV targets. * The role holder will work to achieve and exceed SOV targets, achieving this by prospecting and closing Conferencing business * The role holder will manage sf.com to measure all customer meetings, suspects and prospects (input no later than 24 hours post meeting taking place) and ensure it is up to date and relevant with no lapsed opportunities * The role holder will manage a smooth but quick transition to the relevant account managers once the deal is won and implemented to ensure 1) quick time to cash 2) more focus on acquisition with quick hand off. * The role holder will ensure he/she is up to date on all new technologies and fully understands the BT Conferencing portfolio and that of the competition * The role holder will either be competent or will quickly become competent at the Conferencing and UC competition and how BT Conferencing selling points. * Complete all sales requirements for the role ie attend and pass all training within the specified time frames, Hitting the Streets campaigns, stay within T&S budget etc Skills and Experience: * Experience of minimum of two year’s desk based acquisition outbound cold calling selling – brand new customer acquisition deals (not to existing customers) to the top BT Business/National or Global Services/MNC customers with notable contracted deals won. * Demonstration of exceeding revenue target in the last two years * Excellent demonstration of delivering a focused acquisition pipeline. * 2 years’ experience of working with BT Conferencing key partners – Polycom, Cisco, Lifesize, Kontiki * Be able to evidence a successfully executed Business Development plan with excellent customer, partner and stakeholder engagement, influencing and presentation skills * Will be a self-starter, accepting direction but requiring little management; passionate about sharing best practice and able to demonstrate agile and entrepreneurial behaviours. Excellent objection handing and presentation skills to multiple audiences * Ideally speak English and one further European languagefluently2012-05-22 12:49:27United KingdomBTNoneNoneNoneLondon, GBR28860749http://bt.jobs/xml/28860749/jobGBRLondonHead of Acquisition Sales Location: London Salary: Competitive # of openings: 1 Description Job Description– Head of Acquisition Sales Reports to– BT Conferencing GM Location- Ambassador House, London Role Description: The key purpose of this role is to lead, drive and manage a team of acquisition specialists who are targeted on the acquisition of net new large contract customers for BT Conferencing – from the top 250 customer lists (FTSE, Tech, ICT, BT Business) as well as directly selling to key customers. Responsible for exceeding the team target Sales Order Value (SOV) and delivering net new brands to the BT Conferencing customer list sales by driving net new acquisitions both directly and through the BT channels, working high and wide within each customer and the channel. The post holder will aim to exceed all the acquisition sales targets by setting and delivering the Conferencing Acquisition strategy and key KPIs for the team. The post holder will ensure he/she and their team confidently articulate at a senior customer level the entire Audio & UC conferencing proposition and how it fulfils customers’ business needs and fits into their UC roadmap whilst enabling growth in profitable revenue for BT Conferencing. Key Tasks and Responsibilities: * The Head of Sales defines, develops and owns the Acquisition sales strategy and approach for Acquisition Sales into key top 250 customer lists (FTSE, Tech, ICT, BT Business) with the main aim of exceeding Sales Order Value targets and securing top 200 customer brands in contract. * The role holder will manage and motivate his/her team to help develop and close large contracted acquisition business – from the target customer list, pipeline and customer contact strategy to contract closure and implementation. Coupled with this, the role holder will also negotiate and present at a senior level and across all job functions to a set of key acquisition accounts that they will own. * The role holder will also assist in setting objectives, developing a strategy and delivering solutions for conferencing services within their own customers. A key dependency, the Head of Sales role holder will need to lead by example and to coach and mentor Sales Professionals and Senior Sales professionals. * The post holder will make significant contributions to company's sales revenue & profit and will operate on a multi-country basis. There will be a requirement to be responsible for the management of virtual teams. This person assesses customer relationships and levels within all their accounts and oversees extensive promotion / marketing campaigns and programmes to maximise the penetration of BT Conferencing services within their accounts. In addition the post holder is responsible for a range of sales management activities including accurate forecasting, customer calling and reporting of revenue achievement and prospect management activities via sf.com. * The Head of Sales will be highly competent at pitching the BT Conferencing and UC story and how it fits our customers’ business needs and roadmaps, plus be fully aware of our ACP and IT Services competition. * The Head of Sales will work with the team to ensure they hunt, record on sf.com and deliver a balanced pipeline, using direct and online methods to build one that delivers revenue in 12/13 and onwards. As part of this building pipeline, the Head of Sales will work with the Desk Based Account Manager/s to find and develop new business in order to exceed the team’s sales target. The Head of Sales will also work closely with the Channel team to maximise the penetration within the LoB and to increase new business via BT Global Services, BT Business, Wholesale and other channels within Region. * The Head of Sales will work closely with the Implementation and Adoption Specialists in order to maximise the penetration within an account and to ensure the full usage potential is reached. * The role also involves keeping the customer – end user to Decision Maker – appraised about new developments and how these can enhance the effectiveness of the client’s functional departments. * The post holder will work with other areas in BT Conferencing, including Bid, Operations, Billing, Marketing, Portfolio and Service in order to achieve excellent customer satisfaction and reduce time to cash. * The Head of Sales may be required to cover for his/her Line Manager and to take on additional responsibilities such as leading on strategic projects. * The post holder will be required to travel throughout the EMEA region on Channel, Supplier and Customer meetings, particularly in the UK and Ireland region, sometimes at very short notice. A valid passport is mandatory for this role. * The role holder will work closely with Cisco, Microsoft, Polycom, Lifesize, On24, Kontiki and other partners, and needs to be credible with these and be responsible for influencing and articulating key messages into these important partners for BT Conferencing. Skills and Experience: * Minimum of two years experience of running a sizeable Acquisition sales team targeted at net new customers,notexisting customers. * Demonstration of exceeding large net new Sales Order Value targets for 2 years for brand new customers. * Demonstration of directly acquiring net new contracts from the key top 200 GS customers. * Senior relationships within UK and EMEA ICT community to a CIO level. * Previous track record of selling Conferencing products and services with experience of working with key BT Conferencing partners – for example, Cisco, Microsoft and Polycom. * Experience of running sales development and pipeline generation programmes in the UK.2012-05-22 12:49:10United KingdomBTNoneNoneNoneLondon, GBR28860742http://bt.jobs/xml/28860742/jobGBRLondonAcquisition Business Development Manager Location: London Salary: Competitive # of openings: 1 Description Job Description– Acquisition Business Development Manager Reports to– Head of Acquisition Sales Location- Ambassador House, London Role Description The key purpose of this role is the acquisition of net new targeted acquisition customers within BT Conferencing – from the’ top company’ lists (FTSE, Tech, ICT, BT Business) totalling around 600 customers. Responsible for exceeding Sales Order Value (SOV) sales targets by driving net new acquisitions both directly and through the BT channels (EMEA, BT Business, SI&BPO, Government), working high and wide within each customer. The post holder will aim to exceed all the acquisition sales targets by confidently articulating at a senior customer level the entire Conferencing portfolio and how it fits into the customers business and fulfills their business needs, whilst ensuring maximum penetration of services into their net new target accounts in order to enable growth in profitable revenue for BT Conferencing. Key tasks and responsibilities: * The role holder is responsible for closing net new acquisition accounts with large contract values from the top target acquisition account list, selling across our full UC portfolio for audio, booked, web, video kit, video services and streaming. * The role holder defines, develops and owns key acquisition customer relationships and the customer contact strategy, negotiating and presenting at a senior level and across all job functions. The Acquisition BDM will manage client relationships and expectations, by driving the BT Conferencing sales strategy throughout their designated account patch in order to exceed target. The Acquisition BDM will develop and deliver an acquisition plan by sector, and is competent at negotiating at all levels. * The role holder will build a pipeline and drive acquisition of customer propositions, driving the BT channels to identify new opportunities as well as selling directly where there is no wider relationship, and ensuring the solution is delivered and billed. * The role holder will need to be able to commercially shape customer deals and understand the financial P&L builds and ensure they are profitable whilst being competitive. He/she should be excellent at presentations at a high level and to multiple audiences plus be confident about objection handling. * * The post holder will make significant contributions to company's sales revenue & profit. There may be a requirement to be responsible for the management of virtual teams. * The role holder will own and generate net new leads from an agreed target acquisition customer set, either via the BT channel or direct. They will develop close working relationships with the partners and channel to drive leads and also directly using all forms of prospecting i.e Twitter, Linkedin, Google searching, company websites as well. * * The role holder will own and attend customer meetings, hunting high and wide to qualify the prospect in or out and utilising specialist resource as required and will close business to achieve their SOV targets. * * The role holder will work to SOV targets, achieving this by prospecting and closing Conferencing business. * The role holder will manage sf.com to measure all customer meetings, suspects and prospects (input no later than 24 hours post meeting taking place) and ensure it is up to date and relevant with no lapsed opportunities. * The role holder will manage a smooth but quick transition to the relevant account managers once the deal is won and implemented to ensure 1) quick time to cash 2) more focus on acquisition with quick hand off. * * The role holder will ensure he/she is up to date on all new technologies and fully understands the BT Conferencing portfolio and that of the competition. * * The role holder will competently present to their customers on the Conferencing portfolio and the over arching Unified Comms proposition and how Conferencing delivers against this. * The role holder will either be competent or will quickly become competent at the Conferencing and UC competition and how BT Conferencing selling points. * Complete all sales requirements for the role ie attend and pass all training within the specified time frames, Hitting the Streets campaigns, stay within T&S budget etc Skills and Experience: * Experience of minimum of two year’s acquisition selling - net new acquisition deals (ideally Conferencing) to the top BT Business/National or Global Services/MNC customers with notable sized deals won. * Demonstration of exceeding revenue target in the last two years. * 2 years experience of working with BT Conferencing key partners – Polycom, Cisco, Lifesize, Kontiki. * Will be a self starter, accepting direction but requiring little management; passionate about sharing best practice and able to demonstrate agile and entrepreneurial behaviours. Excellent objection handing and presentation skills to multiple audiences. * Be able to evidence a successful Business Development and complex sales / deal making and deal shaping/commercial track record across ‘top company’ lists and be able to set and execute strategy, with excellent customer, partner and stakeholder engagement, influencing and presentation skills. * Ideally speak English and one further European language fluently.2012-05-22 12:48:14United KingdomBTNoneNoneNoneLondon, GBR28860741http://bt.jobs/xml/28860741/jobGBRLondonCommercial Lawyer Location: London Salary: 56K # of openings: 1 Description * To be a member of a team of professional lawyers and commercial contracts managers within BTW Legal to provide an all round non-contentious legal and commercial advice service, covering all aspects of the commercial activities of BTW “Markets” to include, when appropriate, major outsourcing” with a particular emphasis on the Bid & Sales business unit. * To assist in managing the professional supplier/customer relationship between BTW Legal and BT Wholesale Bid & Sales for the provision of these services. * To provide advice and other legal services with particular emphasis on matters which raise issues of policy. * Actively participate as required in the business teams within the Bid & Sales Business Unit. * To understand the regulatory (including the TSR Undertakings and BT Code of Practice), fair trading and competition rules relating to the job sufficiently to be able to comply with them - relying on own knowledge or the ability to recognise the need for specialist support and to source such support whenever necessary. Key Responsibilities & Job Standards 1. Form close effective and pro-active working relationships with customers - understand their business objectives and provide services of constantly improving quality. 2. Actively support BTW Legal in its provision of services to its customers and the other LoBs as necessary based on a regulatory and commercial awareness of the business of BT Wholesale and the other LoBs in BT Group. 3. Advise customers on the legal issues relevant to their business activities (including identifying issues on which advice is needed). 4. Draft documentation as required so as to give effect to customer’s business objectives within the applicable legal and regulatory framework affecting that customer. 5. Negotiate and, where appropriate, lead negotiations, with outside lawyers and their clients and regulatory and governmental bodies to achieve BT Wholesale’s business objectives. * Provide sound, common sense advice, guidance and judgement on commercial aspects of customer proposals, including risk analysis on legal and commercial questions and find­ing solutions to problems. * Actively support at all times BT policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information. * Initiate and participate in education and awareness ac­tivities aimed at BT Wholesale, in particular, advising on appropriate arrangements to handle legal and related issues. * Work within BTW Legal budgets and resources to provide a cost-effective service to BT Wholesale. * Carry out duties in accordance with the BTW Legal Work Practice Handbook.2012-05-17 20:51:35United KingdomBTNoneNoneNoneLondon, GBR28770815http://bt.jobs/xml/28770815/jobGBRLondonSenior International Tax Manager Location: London Salary: up to 75K # of openings: 1 Description Senior International Tax manager BT Group is a global business operating in 170 countries. We have a significant tax function in the UK as well as small regional tax teams in Asiapac and the US. Our global corporate tax compliance is outsourced to two providers who we manage from the UK. We are looking for someone to manage those providers and to provide in-country support and relationship management between BT finance teams and our outsource providers. The ideal candidate will have a good general knowledge of tax regimes in Europe and Africa, with a strong background in all aspects of tax reporting: * Responsibility for corporation tax compliance across the globe * Working with outsource providers to ensure value for money, accurate and timely returns * Responsibility for management of overseas tax audits * Working with existing BT overseas tax teams * Ownership of tax accounting for overseas entities * Liaise with UK teams over UK CFC filings * Provide ad-hoc advice and re-structuring work * Seek to introduce tax efficiencies in overseas entities * Liaising with transfer pricing team to ensure local compliance with our transfer pricing policies and models * Close working with Corporate Governance, Group Treasury and Group Finance to ensure all risks are understood.2012-05-17 20:51:35United KingdomBTNoneNoneNoneLondon, GBR28770814http://bt.jobs/xml/28770814/jobGBRLondonSenior commercial lawyer Location: London Salary: £75K # of openings: 1 Description Summary: Lead and manage on behalf of BT Legal, BT's bids for the public funding of Next Generation Access (NGA) rollout in rural and remote areas, all in accordance with BT and industry best practice including responding to all bid documents, advising on the public tender process applying to such bids, engaging in the tender process (to include where applicable, competitive dialogue sessions) and marking up public sector contracts. Provide secondary legal support to other members of BT Legal leading on NGA bids to ensure continuity of service, consistency in approach and promotion of best practice. Lead and co-ordinate BT Legal advisers on NGA bids including on competition law/state aid, corporate, property and IP lawyers, product legal specialists and external legal advisers where retained. Support and be part of the relevant NGA team and Openreach bid team counterparts, working with the relevant commercial team, finance, bid managers, with the NGA service and delivery specialists, treasury advisors and regulatory specialists to deliver the NGA bids. Identify and mitigate commercial and/or legal risks arising from NGA bids and help ensure compliance with relevant governance for BT Group, Openreach and BT Wholesale. Own and develop relationships with key internal clients and act as a trusted advisor to business leaders, irrespective of line of business or location. Develop and enhance BT's best practice on NGA bids, incorporating lessons learned from public sector bids and NGA bids. Key responsibilities Responsibility for all legal aspects of an NGA bid. This will typically include strictly following the relevant public procurement process, within which there will be elements of reviewing bid documents, drafting, raising issues in dialogue and finalising contract documentation. Being a key member of the NGA bid team, contributing to and presenting executive briefs, ensuring compliancve with the BT Group Trading Policy providing in life and/or ensuring appropriate transition and hand over to in life teams. Responsibility for identifying, owning and mitigating legal risk arising in NGA bids through creative commercial and legal solutions. Providing sound, common sense advice, guidance and judgement on commercial aspects of NGA bids, including risk analysis on legal and commercial questions and contribute to compliance and delivery issues being addressed by the NGA bid team and Openreach. The job holder will be required to have a deep understanding of the NGA team's objectives and will provide high quality customer focussed service to the team. Advocate strict compliance with the relevant public procurement rules and anti-bribery rules amongs the NGA bid team, and provide or source specialist advice where required. Have a thorough understanding of the key principles and key commercial legal/contractural issues relevant to NGA bids and manage and oversee tax, compensation, regulation, corporate, intellectual property law issues and have an ability to recognise when and who to escalate issues to and who to engage for specialist advice. Build strong relationships with key internal clients and act as a single point of contact on behalf of BT legal for an NGA bid. Advise the relevant NGA bid team and BT Group and line of business stakeholders on all legal issues relevant to the NGA bid, including strategy, structure and overall risk profile. Manage complex projects and resources Be prepared to travel within the UK and be capable of working independently and remotely Qualifications/Skills Candidates should be qualified lawyers, acting as legal advisor in private sector and or/public sector bids Good drafting and negotiation skills and transactional experience in face to face negotiations of private and/or public sector bids, including the management of acceptable contractural risk.2012-05-17 20:51:33United KingdomBTNoneNoneNoneLondon, GBR28770808http://bt.jobs/xml/28770808/jobGBRLondonSenior UK Tax Manager Location: London Salary: up to £75K # of openings: 1 Description Senior UK Tax manager BT Group is a global business operating predominantly in the UK under the name British Telecommunications plc. Elsewhere in the UK there are approximately 100 legal entities specialising in business advisory services, IT support, local authority communications infrastructure and group treasury functions. Our UK corporate tax compliance return process is outsourced to a leading professional firm. We are looking for someone to work within our UK tax team to manage the outsource relationship, ensure timely and accurate tax returns whilst seeking out and implementing tax efficiencies. The ideal candidate will be big four trained and qualified with a demonstrable up-to-date knowledge of UK corporate tax legislation and issues together with a strong accounting knowledge: * Responsibility for UK corporation tax compliance * Working with our outsource provider to ensure value for money, accurate timely returns and continuous improvement of service * Completion of the group’s annual CFC review and return * Lead on HMRC queries and investigations * Build and maintain strong relationship with HMRC * Responsible for the group’s corporate tax SAO processes and certification * Provide UK technical support to group tax and to the business on an ad hoc basis Work closely with the tax planning team and our advisers to deliver tax efficiencies2012-05-17 20:51:33United KingdomBTNoneNoneNoneLondon, GBR28770809http://bt.jobs/xml/28770809/jobGBRNoneFirst Line Manager Location: UK Salary: Competitive # of openings: 20 Description Call Centre Team Leaders / First Line Manager BT – Retail Accrington. £Excellent + Outstanding Benefits. Are you looking for your next leadership challenge? Would you thrive in a high-energy, high-performance culture with like-minded colleagues leading a highly motivated, committed team? If so then BT has exciting, local opportunities for you! We’re looking for managers to act as our front line leadership team, providing effective support to our excellent advisor population whose job it is to be the first point of contact with our customers, handling inbound calls and dealing with billing and other enquiries. Based at our brand new centre at The Globe Centre, Accrington, you’ll have a natural ability to lead, coach and motivate your team and help them to effectively resolve issues and spot sales opportunities. Although you’ll have experience already, we’ll invest in you with further training so that you can deliver exceptional performance. We are looking for people who: •Have strong personal standards and values •Are committed to making a positive difference to customers and your team •Have energy and enthusiasm. •Are results driven We want to hear from you if you have: • Management experience within a challenging environment involving customer service and selling. • Experience in leading and developing a team of people to achieve excellent operational results. • Excellent Coaching Skills • Great Customer Service ethos • Strong team ethos and great communication skills Reward & benefits •The roles will have a base salary reflective of your skills and experience. In addition there is a performance-based bonus giving the potential to earn even more in return for exceptional results! •Fantastic development opportunities including the chance to take part in BT leadership programmes. •Great benefits package, including free BT broadband and BT Vision on-demand TV. We’ll provide an induction training programme to get you off to a great start and ensure you have the skills and knowledge to “wow” customers and lead your team successfully.2012-05-09 20:27:09United KingdomBTNoneNoneNoneVirtual, GBR28580908http://bt.jobs/xml/28580908/jobGBRLondonSenior Finance Manager Location: London Salary: 65000 # of openings: 2 Description The Senior Finance Manager will be involved in developing and setting resourcing policies and business strategies to improve customer service and reduce costs in line with the medium term plan, provide financial leadership to the various functions functional Directors and ensure that day-to-day working practices are financially robust. * Become a trusted advisor to the Director and General Manager’s of to ensure that the key programmes deliver the required improvements to customer experience and quality and deliver workload reductions and cost savings in line with Budget. * Will play a lead role in setting and driving the divisional strategy, ensuring that it is effectively implemented and financially robust. * Work closely with the relevant Retail Leadership Team members to ensure that the cost challenges of the Support Functions are met. * Play a lead role in contract renewals and ensure that contracts are managed properly in life, which may involve working cross Line of Business to deliver the best solution for BT Group. * Improve the quality of management reporting to ensure that the Business Partners have high quality relevant financial information in order to assess the performance of the business and take appropriate decisions. * Provide all key inputs for the Group and BT Retail finance processes (month end, quarterly forecast, budget) in accordance with deadlines. * Ensure that business cases are produced and approved through the correct processes as appropriate for all of the above activities. * Manage and develop the staff that report into this role – including setting stretching objectives, performance feedback and regular 1:1’s.2012-05-02 19:34:32United KingdomBTNoneNoneNoneLondon, GBR28334981http://bt.jobs/xml/28334981/jobGBRNoneAccount Manager Location: UK Salary: Competitive # of openings: 2 Description Job title: Account Manager Job Role: Sales Professional Line Of Business: BT Retail OUC: MKJ Reports to and their Job Role: Account Manager / Sales Manager Location: UK Key Purpose of the role:To build and manage a sustainable / profitable business and to retain BT’s existing revenue whilst creating new opportunity in order to exceed targets in revenue growth, sales and customer advocacy. To delight customers and achieve a world class performance in their objectives through an in-depth understanding of the clients business and how BT’s capability can align to deliver mutual benefit Key Responsibilities and Job Standards: * Responsibility for the revenues and customer satisfaction across a defined client base. * Manage, deliver & exceed targets, KPI's and other set targets such as T&S budgets and Debt. * To own and drive a sales business plan to meet and exceed targets to include defence of existing BT revenues and growth of new revenue for BT. * To understand in detail the elements of the portfolio they are accountable for along with the associated systems and processes and to follow the latest trends and developments in these areas (both in terms of BT and our competition). * To understand the breadth of the BT Portfolio to a sufficient level to generate quality opportunities and to follow the latest trends and developments in these areas (both in terms of BT and our competition). * Effectively articulate BT Business Strategy & that of the wider BT. * Put the Customer at the heart of everything we do. * To drive a high level of customer satisfaction and advocacy within client base through personal activity and that of their virtual and wider BT team. * To successfully develop and execute sales plans through the agreed methodology (e.g. Battle) in order to retain existing BT business and develop and grow new revenue for BT. * To successfully deploy, execute and review Account Development Plans for their clients and effective use of MIDAS. * To define, develop and own customer relationships and customer contact strategy. * To define and develop peer and executive relationships with the virtual teams and wider BT and to collaborate and lead the team effectively for client & business benefit. * Deliver campaigns and events to help deliver revenue growth targets * Ensure accurate and timely management of systems e.g. Salesforce. * Always adhere to BT's Conduct Standards & values along with HR procedures & policies e.g. 1:1, DPR’s & Team Meetings * To implement effective time management Job Standards * Hold a degree or professional qualification or minimum 2 years experience as a sales professional with a proven track record of delivering against targets. * Proven success in leading a virtual team * Managing change, aligning and prioritising multiple demands * Ability to drive strategic direction. * Excellent communication, presentation and interpersonal skills * Excellent influencing and negotiating skills. * Understanding of BT’s structure and capabilities and our competitive advantage. * Capability to engage at a board level with customers to strategically position BT, its offering and competitive advantage. * Excellent financial and commercial acumen * Belief in delivering revenue growth & customer satisfaction * Strong analytical skills * Accurate planning, forecasting and reporting against sales plan and targets * Computer literacy and system skills and knowledge are essential * The ability to work with the minimum of supervision, be part of a team, present a quality image and be willing to work unscheduled hours when required * Acts as a role model and mentor to Sales professionals * A full driving licence2012-04-30 18:17:55United KingdomBTNoneNoneNoneVirtual, GBR28270294http://bt.jobs/xml/28270294/jobGBRLondonSnr internal auditor Location: London Salary: 45-48K # of openings: 3 Description Key purpose of Role To undertake audit assignments in a professional manner in line with divisional standards, enabling the Internal Audit Division to provide independant and object assurance to senior management and the Board, via the Board Audit and Risk Committee, as to the adeqacy and effectiveness of key controls and of risk management activities across the organisation. Key Responsibilities The post holder will be responsible for: * Planning, performing and reporting of audits on a risk assessed basis, using appropriate, flexible and cost effective methodologies that are in line with Professional/Divisional standards and customer needs, acting either as lead auditor or in support of Audit Managers. * May oversee the work of more junior staff, providing technical advice and coaching where appropriate on a timely basis and to the required quality in accordance with the Division's eQMS. * Tracking audit recommendations to make sure implementation is achieved against targets and that the remediation is effective. * Undertaking SOX 404 compliance testing assignments in accordance with Divisional SOX timescales and documentation standards. * Supporting more senior team members in ongoing client account management. * Keeping up to date with external developments and business insight of specified business operations, strategic imperatives and business risks. * Understanding and deploying the risk based approach to maintaining the audit universe and actively contributing to the annual plan build exercise. Person specifications * Minimum CMIIA qualified or ACCA/ACA/CIMA * Able to demonstrate ongoing CPD * Effective communication skills, both oral and written * Project Management skills2012-04-30 18:17:54United KingdomBTNoneNoneNoneLondon, GBR28270293http://bt.jobs/xml/28270293/jobGBRNoneSystems Technical Specialist Location: Scotland Salary: £45-50k # of openings: 1 Description Job Description Posting Title: Systems Techncial Specialist Job Role: Specialist/Unit Manager: S&IT Location: Glasgow Job Requisition No.: 360226 Role Code: STST03 Business Unit Overview BT Operate: Operates the networks, systems and customer experience processes of BT, ensuring high quality, reliable and cost efficient customer service for our global customer base. BT Operate supports all BT’s customers and their customers through the Line of Business, delivering communications services across the spectrum from individuals to global enterprises. So it encompasses consumer customers, small & medium enterprises and corporate customers in all the countries that BT Operates in. BT Operate also operates the system estate on behalf of BT Group. BT Operate's 'vision or end state’ is: Our teams deliver on time to meet customer commitments. Our services are competitive and reliable. We are quick to respond, keeping our customers informed. We exploit our capabilities to deliver innovative, self service solutions that are recognised internally and externally as market leading. BT Operate’s key business objectives: Deliver our cost reduction targets Build a reliable systems and network estate that is delivers to our customers expectations Achieve or Exceed the Right First Time targets as agreed in the 21C CE plan to become number one for customer service Drive for the customer at the heart of our operations Business unit information In Service Assurance we enable our colleagues across BT to deliver world-class services to our customers by delivering the technical infrastructure and services across IT and networks. We are responsible for all desktop services, data centres, networks and security operations and play a crucial role in the development of 21CN. Service Assurance is working to create an integrated global organisation based on ITIL principles. Our vision is to be:- Converged - Customer and service focused - Proactive - Global. We make sure that BT and our customers get a service that works every time. We monitor,maintain and fix networks and systems to keep the in-life operation and reliable - earning confidence and trust in our service. We want to know about a problem before our customer does, so we can manage their expectations and resolve the issue. When something breaks we use our expertise to get it working again with the least interruption to service as possible. Equal Employment Opportunity We will make all resourcing decisions in line with our equal opportunities policy, including our '2 ticks' registration in the UK. For full details of BT's Equal Opportunity Policy, please visit: http://humanresources.intra.bt.com/fairness/eadiversity/10381 Responsibilities This role will support the Applications Services Director in the effective management of BT’s Applications Estate. The key responsibility will be to provide detailed technical expertise to improve performance of BT's application estate in the key technigies, partuiclularly in the analysis of Java thread dumps across WLS/JRockit/Sun JDK versions from V 1.4 and isolate the RCA of the issue. Qualifications BT is looking for a truly world-class individual, who has a strong technical understanding with outstanding leadership and communication qualities. The successful candidate will have proved their technical capability in a large scale, client facing, complex corporate environment. They will ideally be ‘tough, focused and passionate about customers, and service delivery. Significant proficency and experience in the follwng keys skills is requiredskills: 1. Proficient Java programming techniques – building large application code systems in Java 2. Proficient in Spring frameworks V3.0 onwards 3. Proficient in WLS configuration and monitoring of all data sources using WLS tools or JMX scripts 4. Experienced is programming and integrating Java into JMS and IBM MQ, and Security products like SiteMinder/Acegi 5. Skilled in Perl programming and UNIX shell scripting 6. Technical prowess proven on analytical finding and root cause analysis on system problems in 3 tier or 4 tier application architectures – CV or test given to prove prowess will be required 7. Ability to build test Java programs using Eclipse IDE, or Intelli-J/or other IDE’s to prove the issue 8. Skilled in SVN, Maven, Hudson toolsets as standard part of CI SDLC 9. Has worked in Agile development and SDLC 10. Has the ability to clearly articulate the technical problem in a single A4 page or 2 slides – to ensure seniors and other personnel get the issue 11. Has proven communication skills to enable working with Technical Account Managers/Directors from large software enterprise providers 12. Can travel – has a clean license – ability to be located in Glasgow or work in the Glasgow office Conditions Of Employment Voluntary terms apply as such there is no relocation support available. Basis of Rating Factors taken into consideration in assessing candidates include experience, knowledge and skills applicable to the role. There will be an element of automated ranking based upon the information entered by the candidate; however, the final decision to interview will be made by recruiting managers. Who may apply Suitably qualified people (BT people including those on a fixed term/short term contract). BT Managers and Team Members with an overall assessment of Development Needed or better. Suitably qualified Agency workers are able to apply via the www.btplc.com/careers How to apply Applicants should apply on-line. Individuals with disabilities or other restrictions preventing them from applying electronically should contact the recruiting manager. Other Information For further information about this vacancy, please contact Martin Greenan, Tel: 05 5166 20150 Closing Statement Selection will be by sift, followed by interview of the most suitable candidates. There is no right of appeal against non selection. We are committed to equal opportunities through a policy known as "Valuing Diversity". This aims to ensure that no individual receives unfavourable treatment on the grounds of gender, age, religion/belief, marital status, disability, race or ethnic origin, sexual orientation, gender identity/expression or caring responsibilities. Starting pay on appointment increases are currently subject to tight budgetary controls. Increases are not guaranteed in these circumstances. Please apply before:2012-04-25 20:25:57United KingdomBTNoneNoneNoneVirtual, GBR28181863http://bt.jobs/xml/28181863/jobGBRNoneSystems Technical Specialist (Cisco) Location: Scotland Salary: £46-69k # of openings: 1 Description Job Description Return Posting Title: Systems Technical Specialist Job Role: Specialist/Unit Manager: S&IT Location: Glasgow Job Requisition No.: 360228 Role Code: STST03 Salary (UK): 46k–69k Business Unit Overview BT Operate: Operates the networks, systems and customer experience processes of BT, ensuring high quality, reliable and cost efficient customer service for our global customer base. BT Operate supports all BT’s customers and their customers through the Line of Business, delivering communications services across the spectrum from individuals to global enterprises. So it encompasses consumer customers, small & medium enterprises and corporate customers in all the countries that BT Operates in. BT Operate also operates the system estate on behalf of BT Group. BT Operate's 'vision or end state’ is: Our teams deliver on time to meet customer commitments. Our services are competitive and reliable. We are quick to respond, keeping our customers informed. We exploit our capabilities to deliver innovative, self service solutions that are recognised internally and externally as market leading. BT Operate’s key business objectives: Deliver our cost reduction targets Build a reliable systems and network estate that is delivers to our customers expectations Achieve or Exceed the Right First Time targets as agreed in the 21C CE plan to become number one for customer service Drive for the customer at the heart of our operations Business unit information In Service Assurance we enable our colleagues across BT to deliver world-class services to our customers by delivering the technical infrastructure and services across IT and networks. We are responsible for all desktop services, data centres, networks and security operations and play a crucial role in the development of 21CN. Service Assurance is working to create an integrated global organisation based on ITIL principles. Our vision is to be:- Converged - Customer and service focused - Proactive - Global. We make sure that BT and our customers get a service that works every time. We monitor,maintain and fix networks and systems to keep the in-life operation and reliable - earning confidence and trust in our service. We want to know about a problem before our customer does, so we can manage their expectations and resolve the issue. When something breaks we use our expertise to get it working again with the least interruption to service as possible. Equal Employment Opportunity We will make all resourcing decisions in line with our equal opportunities policy, including our '2 ticks' registration in the UK. For full details of BT's Equal Opportunity Policy, please visit: http://humanresources.intra.bt.com/fairness/eadiversity/10381 Responsibilities This role will support the Applications Services Director in the technical management of BT's Applications Estate. The key responsibility will be to provide detailed technical expertise drive significant improvements in systems reliability and operability. Qualifications BT is looking for a truly world-class individual, who has a strong technical understanding with outstanding leadership and communication qualities. The successful candidate will have proved their delivery capability in a large scale, client facing, complex corporate environment. They will ideally be ‘tough, focused and passionate about customers and service delivery. The post holder will have a proven track record with hands on artefacts in designing IN Reliability & Operability in large scale enterprise OSS/BSS systems. Key skills: 1. Significant experience in building and designing large enterprise scale application architectures with low down time and key metrics on Availability to Trade 2. Provide or Prove what software patterns/techniques were applied to system requirements and design to ensure Reliability is designed in 3. Provide working knowledge of what tools + products were used to derive reliability in previous company engagements or current engagement 4. Technical prowess proven on analytical finding and root cause analysis on system problems in 3 tier or 4 tier application architectures – CV or test given to prove prowess will be required 5. Proven track record in showing improvements in how reliability was determined and improved using products such as CISCO, ZXTM, WLS, Oracle RAC/DB’s, IBM MQ, Java 1.4+, Spring, Enterprise Middle Ware Bus technology, firewall products, Intruder Detection products, Microsoft SQL, .NET, C#, SharePoint, CRM application suites, 6. Has proven programming skills in Java, C#, Perl, UNIX shell programming, 7. Has proven capability on techniques and proof of how applications follow best integration patterns and software complexity reduced 8. Ability to articulate benefits to enterprises of Reliability and what and how investments can be made 9. Skilled in SVN, Maven, Hudson toolsets as standard part of CI SDLC 10. Has significnat experience of having worked in Agile development and SDLC . 11. Has the ability to clearly articulate the technical problem in a single A4 page or 2 slides – to ensure seniors and other personnel get the issue 12. Has proven communication skills to enable working with Technical Account Managers/Directors from large software enterprise providers 13. Can travel – has a clean license – ability to be located in Glasgow or work in the Glasgow office Conditions Of Employment Voluntary terms apply as such there is no relocation support available. Basis of Rating Factors taken into consideration in assessing candidates include experience, knowledge and skills applicable to the role. There will be an element of automated ranking based upon the information entered by the candidate; however, the final decision to interview will be made by recruiting managers. Who may apply Suitably qualified people (BT people including those on a fixed term/short term contract). BT Managers and Team Members with an overall assessment of Development Needed or better. Suitably qualified Agency workers are able to apply via the www.btplc.com/careers How to apply Applicants should apply on-line. Individuals with disabilities or other restrictions preventing them from applying electronically should contact the recruiting manager. Other Information For further information about this vacancy, please contact Martin Greenan, Tel: 055166 20150 Closing Statement Selection will be by sift, followed by interview of the most suitable candidates. There is no right of appeal against non selection. We are committed to equal opportunities through a policy known as "Valuing Diversity". This aims to ensure that no individual receives unfavourable treatment on the grounds of gender, age, religion/belief, marital status, disability, race or ethnic origin, sexual orientation, gender identity/expression or caring responsibilities. Starting pay on appointment increases are currently subject to tight budgetary controls. Increases are not guaranteed in these circumstances. Please apply before2012-04-25 20:25:56United KingdomBTNoneNoneNoneVirtual, GBR28181862http://bt.jobs/xml/28181862/jobGBRNoneSenior Internal Comms Manager Location: UK Salary: Competitive # of openings: 1 Description Role Code:MKEC02 Job Family:Marketing & Communications Discipline:Internal Communications Role Title:Senior Comms Manager, BT Retail Employee Communications Typically reports to (role):Head of Employee Communications/ Employee Comms Principal Roles that typically report to this role:Internal Communications Manager/professional Example job titles covered by this role profile:Senior Internal/employee communications consultant/Account manager Purpose Of Role: The role is responsible for managing all aspects of the internal communications programme on behalf of the relevant Retail Leadership Team (RLT) member. Championing and driving the effective management of change and delivering communications that meet business need through a pro-active and professional, value-added consultancy service. The post holder will undertake the role in accordance with the agreed job standards for their role. Key Responsibilities: * To manage all internal communications requirements on behalf of the Retail Leadership team member * To develop, gain agreement and execute effective internal communications strategies and plans for each business unit. Ensuring they are aligned with the BT Retail employee communications strategy and external messaging and to facilitate the integration and delivery of BT Retail and business unit messages * To identify and understand the needs of the diverse target audiences and meet their requirements through the design of an appropriate internal communications programme * To gain agreement/sign off to comms strategy and plan with key stakeholders/sponsors * To manage and provide communications consultancy on all aspects of major change, forming and managing virtual teams as appropriate * To represent BT Retail or relevant RLT member on pan BT/Retail steering groups/forums * To develop, manage and deliver internal communications events * To understand and communicate products and services and to be able to represent the portfolio to employees in a credible, relevant and compelling way across BT * To utilise a range of measurement and feedback techniques and tools to drive customer satisfaction and continuous improvement * To support the development and delivery of e-solutions to further improve the effectiveness of internal communications, facilitate culture change and reduce costs * To develop effective relationships with all key stakeholders as required to carry out role effectively. * To manage internal communication activities within agreed budgets and continuously seek ways of increasing value for money and controlling costs * To follow the agreed core employee communications policies and processes to ensure delivery of a consistent service to customers * To provide functional leadership for any line embedded internal communications resource so they are aligned to and support the delivery of the overall BU communication strategy. * To work closely with BT partners and suppliers to deliver programmes * To ensure the use of the BT tone of voice through all communications channels/medium Business Impact: * Delivers all aspects of the internal communications agenda on behalf of the relevant Retail Leadership team member * Creates awareness and understanding of relevant products with employees * Provide opportunities for open and honest, two way communication and feedback. Activities will effect employee satisfaction, employee motivation. * Confidence of senior management and employees. Authority/Decision Making: * Makes all key decisions regarding content of messages, channels and delivery of the Business Unit Internal Communications programme * Would be expected to manage issues with less upward delegation. * Leads projects that go to the Retail leadership team/Senior Management Team. May influence line of business decisions. Qualifications: * Typically degree of post graduate qualification in professional area or equivalent experience Skills/Experience: * Clear understanding of the strategic role of internal communications to effect positive transformational change and achievement of business objectives * Well developed professional knowledge of internal communications techniques, media and a proven track record of delivering success * Highly developed interpersonal skills and the ability to deal with people across a wide range of functions and at all levels of the organisation * Excellent copywriting and oral skills * A high level of drive, commitment, innovation and flair. Highly customer focused with the capability to work in a fast moving, multi-tasking, pressurised and virtual-team environment * Possession of, or the clear ability to acquire, a deep knowledge of the commercial and operational activities of the company. * Will be committed to seeking out opportunities for the team’s work to be widely recognised, including contributing towards entering and winning both internal and external awards, and by demonstrating the business value of the team’s activities. * Will take responsibility for ensuring that the head of PR/PR team is updated and involved in activity, including notifying them in advance of any internal client meetings and plans. * This individual will be highly collaborative in nature and engender a collaborative spirit in the immediate team and wider communications team. * Will share responsibility for creating an energised, results-oriented ethos in the team and contribute enthusiastically to team activity. * Will be committed to attending team meetings and functions (and sometimes take responsibility for organising them). * Out of hours-at night work, during weekends and public holidays, may be seen as a necessary part of the job at peak times. In addition: * The post holder will ensure the health, safety and welfare of themselves and their team in accordance with BT policy. * To actively support, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer data. * The post holder is authorised to access, use or disclose customer information only when it is necessary to do so to perform BT operational duties. Any other access, use or disclosure may only be made on receipt of additional authority in accordance with BT security policy (SEC/POL/A008 or the latest update.) * To actively support, at all times, company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer data. * The postholder will understand the regulatory, fair trading, and competition rules relating to their work sufficiently to be able to comply with them, relying on their own knowledge or on their ability to recognise that they will need specialist support.2012-04-23 18:47:51United KingdomBTNoneNoneNoneVirtual, GBR28078064http://bt.jobs/xml/28078064/jobGBRNoneAccount Director Location: UK Salary: Competitive # of openings: 1 Description Role code:SASA03 Job family:Sales Discipline:Core Sales Role title:Sector Sales Manager/ Account Director Typically reports to (role):Sales Business Manager Roles that typically report to this role:Senior Sales Professional, Sales Professional Example job titles covered by this role profile:Strategic Account Director, Business Development Manager Purpose Of Role: The role holder is an Account Director responsible for the development and relationship management of significant national or strategic Alarm Receiving Centres (ARC’s)/ Vertically Integrated Electronic Fire and Security Installer ARC’s. He / she will work with these and their branches / key independent installers specifically on Redcare Electronic Fire and Security signalling/applications portfolio alignments to develop and deliver challenging sales volumes. Using his/her in depth knowledge of Electronic Fire & Security sales and operations he/she needs to work effectively with and drive the relevant ARC/Installer channel partners to defend the Redcare Fire and Security installed base within their customer accounts and to effectively assist in setting and executing our channel strategy and targeted campaigns. Within well defined boundaries he/she will develop and execute on defined fire and security account development plans and support the go to market strategy and events to generate Fire and Security sales and meet the targets set for his/her accounts. Key Responsibilities: * To define, develop and own key ARC/Vertically Integrated Installer ARC relationships and their contact strategy with specific regard to defending and extending Redcare’s Fire and Security product base. * To deliver challenging Redcare Fire and Security base defence and Redcare Fire and Security market share sales targets via his /her nominated accounts. * Influencing Corporate and Government end users to defend, extend, or acquire a redcare base. * To follow the latest trends and developments in the Electronic Security Market and adapt these to apply in the organisation bringing market opportunities and threats to the attention of the Business Unit * Use their in depth knowledge of the Electronic Fire and Security industry and apply that to make a significant contribution to the Business Unit’s sales revenue * Possibility in future to have responsibility for management of a direct or virtual team of fire and security specialists. Business Impact: * Medium-term business strategy and objectives typically guide this role, although there may be involvement in the formulation and development of future policy applying specific Electronic Fire and Security expertise. * Impact is primarily short-term Redcare Fire and Security sales order book delivery but may also develop plans over the medium term for future defence and growth initiatives for these portfolios applying specific Electronic Fire and Security knowledge and experience.. * Assesses customer relationships and service levels supporting RFT approach. Authority/Decision Making: * Able to engage credibly on all aspects of Redcare Fire and Security at Board and senior management level both internally and externally to within well defined limits of delegation. Qualifications: * Relevant job experience. Skills/Experience: Essential requirements for the role are:- * A proven track record in indirect channel sales, selling in a fragmented distribution channel such as Electronic Fire and Security Companies. * Recent and successful sales experience at C level within the Electronic Fire and Security Industry with demonstrable delivery of targets, preferably within a Strategic Account remit. * A thorough knowledge of Electronic Fire and Security Signalling, Electronic fire and Security Standards and associated regulations.2012-04-23 18:47:45United KingdomBTNoneNoneNoneVirtual, GBR28078063http://bt.jobs/xml/28078063/jobGBRLondonDirector Voice Product Management Location: London Salary: To £140,000 # of openings: 1 Description BT Plc - Group Overview BT Group’s vision is to “help its customers thrive in a changing world” and this presents an evolving and constant business challenge as the ways we communicate are changing. This means getting ever closer to customers, understanding their lifestyles and their businesses, and establishing long-term relationships with them. BT is one of the world’s leading communications services companies. It serves the needs of customers in the UK and in more than 170 countries worldwide, and in the year to 31 March 2011,BT Group generated £20,076bn in revenue. Its key activities include the provision of fixed line services, broadband, mobility and TV products and services as well as networked IT services. The need to be closer to customers has never been more pertinent to BT – it will shape the response to both increased competition and saturation of the domestic markets and theorganisation’s drive to become a dominant international business. The major cultural shift at BT over the last 20 years has been putting the customer at the heart of decision making. The business is passionate about customers and is working to meet the needs they have today and innovating to meet the needs they will have tomorrow. BT Wholesale - Overview BT is Europe’s largest wholesaler by revenue. BT Wholesale provides its customers with access to BT’s platforms, skills and technology, making BT’s investments and economies of scale work for their benefit. In 2011 BT Wholesale contributed around £4.2billion in revenue to BT Group. BT Wholesale provides network services and solutions to more than 1,300 wholesale customers, including fixed operators, mobile operators, Internet Service Providers, broadcasters and other virtual service providers. It provides a broad range of voice, broadband and data communication services and the roll-out of its next generation products, services and solutions is supporting our customers move to an IP future. BT Wholesale is a leading provider in the UK data market and the UK’s largest broadband provider.BT is investing £2.5bn in providing super-fast fibre broadband to around two thirds of UK premises by the end of 2012. Already it is within reach of over 7million UK homes and businesses - and these services are sold on an open wholesale basis. BT Wholesale provides a range of managed network services from fully managed network outsourcing for operators with significant network assets to white label managed services designed to help brand extenders with limited or no infrastructure. Key customers of BT Wholesale include Sky, Cable & Wireless, Virgin Media, Orange UK, O2, KCOM Group and Vodafone. We support the mobile backhaul requirements of all UK mobile operators. Under the direction of Nigel Stagg, our newly appointed Chief Executive Officer, BT Wholesale is looking for talented individuals with experience of turnaround to help shape the future of its business.BT Wholesale’s vision is to be “the service providers’ number one partner for network products and managed services in the UK”. It will succeed by transforming its portfolio, growing the market and improving the customer experience while driving cost efficiencies. Key Purpose of Job: * To deliver revenue, margin and cost performance for the Wholesale portfolio forvoice products. (11/12 c£1.3Bn revenue ) * To develop and deliver growth in white label IP Voice services to support UK CPs SIP Trunking and Centrex services. * Develop the IP Exchange portfolio to support IP transit and IDD services world-wide * Manage the legacy TDM voice interconnect services in the UK to support fixed and mobile customer traffic. * Manage the Wholesale Calls product to support customers TDM voice origination requirements in the UK. * Manage and develop BT’s global IDD portfolio to support BTW, GS and Retail customers around the world. * Manage cost base across the portfolio * Ensure voice products are compliant with regulatory regulations * Develop Global propositions working with Global Telecom Markets * To develop and deliver products to meet customer needs that maximise profitable growth for BT Wholesale, BT Global Services and BT Group * To deliver an excellent customer and end user experience * Develop business cases and development programmes and guide through Wholesale Commercial Investment Board People/Financial Responsibilities: * People: c65 * Financial: Total revenue c£1.3Bn & Total Gross Margin c£410M in 11/12 * Authority: Ownership of portfolio, cost base and pricing rules to support Sales teams. Key Working Relationships: Internal: * BTID to drive portfolio development * Operate to ensure service excellence and cost optimisation * All BT Lines of Business that consume BTW Voice products * Share strategies with OC, WEB, and key internal customers (Retail/Wholesale Joint Board, Global/ Wholesale Joint Board, Openreach/Wholesale Joint Board)External: * Customers – ISPs, OLOs, MOLOs, BTRetail, BTGS * Ownership of the Tata IDD contract. * Industry Bodies – Ofcom * Suppliers * Opinion Formers – DTI, Regional Bodies, lobby groups Key Skills & Experience * Good understanding of the voice market place and products. * Good knowledge and experience of the VoIP market * Successful track record of delivery in Product Management * Understanding of Wholesale market space * Strong financial and numerical skills * Excellent communication and relationship management skills. Fluent presenter. * Strong customer focus – demands that customer needs drive priorities in the business and analyses the market to identify new opportunities to create new customer propositions. * Defines and executes strategies that will generate maximum business and shareholder value over the long-term * Innovates to capture emerging market opportunities, particularly in the IP space * Increases the flexibility and agility of BT to respond to emerging market opportunities * Builds strategic relationships with external and internal stakeholders to * Excellent leadership of direct and multi-disciplined virtual teams2012-04-17 18:54:41United KingdomBTNoneNoneNoneLondon, GBR27949146http://bt.jobs/xml/27949146/jobGBRLondonDirector Product Management – Data and Connectivity Location: London Salary: To £140,000 # of openings: 1 Description BT Plc - Group Overview BT Group’s vision is to “help its customers thrive in a changing world” and this presents an evolving and constant business challenge as the ways we communicate are changing. This means getting ever closer to customers, understanding their lifestyles and their businesses, and establishing long-term relationships with them. BT is one of the world’s leading communications services companies. It serves the needs of customers in the UK and in more than 170 countries worldwide, and in the year to 31 March 2011,BT Group generated £20,076bn in revenue. Its key activities include the provision of fixed line services, broadband, mobility and TV products and services as well as networked IT services. The need to be closer to customers has never been more pertinent to BT – it will shape the response to both increased competition and saturation of the domestic markets and theorganisation’s drive to become a dominant international business. The major cultural shift at BT over the last 20 years has been putting the customer at the heart of decision making. The business is passionate about customers and is working to meet the needs they have today and innovating to meet the needs they will have tomorrow. BT Wholesale - Overview BT is Europe’s largest wholesaler by revenue. BT Wholesale provides its customers with access to BT’s platforms, skills and technology, making BT’s investments and economies of scale work for their benefit. In 2011 BT Wholesale contributed around £4.2billion in revenue to BT Group. BT Wholesale provides network services and solutions to more than 1,300 wholesale customers, including fixed operators, mobile operators, Internet Service Providers, broadcasters and other virtual service providers. It provides a broad range of voice, broadband and data communication services and the roll-out of its next generation products, services and solutions is supporting our customers move to an IP future. BT Wholesale is a leading provider in the UK data market and the UK’s largest broadband provider.BT is investing £2.5bn in providing super-fast fibre broadband to around two thirds of UK premises by the end of 2012. Already it is within reach of over 7million UK homes and businesses - and these services are sold on an open wholesale basis. BT Wholesale provides a range of managed network services from fully managed network outsourcing for operators with significant network assets to white label managed services designed to help brand extenders with limited or no infrastructure. Key customers of BT Wholesale include Sky, Cable & Wireless, Virgin Media, Orange UK, O2, KCOM Group and Vodafone. We support the mobile backhaul requirements of all UK mobile operators. Under the direction of Nigel Stagg, our newly appointed Chief Executive Officer, BT Wholesale is looking for talented individuals with experience of turnaround to help shape the future of its business.BT Wholesale’s vision is to be “the service providers’ number one partner for network products and managed services in the UK”. It will succeed by transforming its portfolio, growing the market and improving the customer experience while driving cost efficiencies. Key Purpose of Job: * To deliver revenue, margin and cost performance for the Wholesale portfolio forData and Connectivity products. (11/12 c£1.1Bn revenue ) * To develop and deliver growth in Ethernet services to support the fixed sector * Develop the Mobile Ethernet portfolio (MEAS) to support growth and the transition towards LTE * Manage the Broadband portfolio to deliver growth and drive the migration to WBC from legacy 20C Broadband. * Manage cost base across the portfolio * Develop Global propositions working with Global Telecom Markets * To develop and deliver products to meet customer needs that maximise profitable growth for BT Wholesale and BT Group * To deliver an excellent customer and end user experience * Develop business cases and development programmes and guide through Wholesale Commercial Investment Board * Management of PPC, Leased Lines, Wavelength services, IP Clear, Openzone, WCC, BTNet, Wave and Cellstream. People/Financial Responsibilities: * People: c50 * Financial: Total revenue c£1.1Bn & Total Gross Margin c£560M in 11/12 * Authority: Ownership of portfolio, cost base and pricing rules to support Sales teams Key Working Relationships: Internal: * BTID to drive portfolio development * Openreach to prioritise the development of input products and reduce costs * Operate to ensure service excellence and cost optimisation * All BT Lines of Business that consume BTW Data and Connectivity products * Share strategies with OC, WEB, and key internal customers (Retail/Wholesale Joint Board, Global/ Wholesale Joint Board, Openreach/Wholesale Joint Board)External: * Customers – ISPs, OLOs, MOLOs, BTRetail, BTGS * Industry Bodies – Ofcom * Suppliers * Opinion Formers – DTI, Regional Bodies, lobby groups Key Skills & Experience * Good understanding of Data and Broadband market place and products. * Successful track record of delivery in Product Management * Understanding of Wholesale market space * Strong financial and numerical skills * Excellent communication and relationship management skills. Fluent presenter. * Strong customer focus – demands that customer needs drive priorities in the business and analyses the market to identify new opportunities to create new customer propositions. * Defines and executes strategies that will generate maximum business and shareholder value over the long-term * Innovates to capture emerging market opportunities, particularly in the IP space * Increases the flexibility and agility of BT to respond to emerging market opportunities * Builds strategic relationships with external and internal stakeholders to * Excellent leadership of direct and multi-disciplined virtual teams2012-04-17 18:54:40United KingdomBTNoneNoneNoneLondon, GBR27949145http://bt.jobs/xml/27949145/jobGBRLondonCommercial Finance Mgr Location: London Salary: 55K # of openings: 1 Description Business Unit Overview Group Engineering Services (GES) are an Enterprise Business within BT Group Functions. Its core functions are to ensure that obligations relating to BT as a Communications Service Provider (CSP) are met and providing commercial innovative value add services to their Customers. Current innovation programmes include bespoke network, security and software engineering solutions in specialist areas to prototype, develop and support (24x7) innovative products, applications and systems for large data-bases to mobile applications in support of anti-cyber-crime, threats to our national infrastructure, security for London 2012 and beyond; both for BT and externally to its demanding Customers. GES are now in a growth phase of their strategy and their commercial “Enterprise” business is looking to deliver revenue growth year on year. Appointment to this post is subject to the successful candidate gaining and maintaining an appropriate security clearance. This requires British Citizenship and meeting the prescribed residency requirements in the UK during the past 10 years. THIS ROLE CAN BE BASED IN LONDON OR IPSWICH Key Purpose of the Role Responsible for key Business segment, providing financial support to enable BT Group Engineering Services (GES) deliver its Strategic and Commercial targets. Deliver accurate financial performance reporting on GES and business segment with appropriate key performance indicators, agreeing appropriate performance targets, supporting the translation of these targets into clear, measurable and practical action plans and supporting and challenging the Product and Customer Relations teams to deliver or exceed these targets. Interface with Customer’s to demonstrate value for money delivered by GES, with financial engineering supported by business output. Drive the professional standards with the team to achieve ‘best in class’ reporting and decision support frameworks, consistent with BT plc overall frameworks. Key Responsibilities * Commercial Finance ‘Business partner’ to Product and Customer Relations Teams, support and challenge the performance through the combination of financial analysis and commercial knowledge. Facilitate discussion and decision outcomes through the provision of concise, well presented information. * Provide support and input to the Leadership Team. * Provide financial leadership for a Business segment and demonstrate commercial value to end Customer * Provide commercial and financial input to “new business” proposals and bids/tenders, demonstrating innovative thinking and financial engineering to pricing for Customers across business segment boundaries. * Deputise for HoF in meetings with external Customers. * Responsible for end Customer billing and debt collection for GES. * Management of a team, ensuring clear definition of roles and responsibilities. Drive the team to achieve ‘best in class’ reporting and decision frameworks. Support the HoF to embed a ‘high performance’ culture with the Finance team. * Support and challenge key commercial decision makers within Product and Customer Relations in understanding their performance and expected performance. Identify performance issues and support the Leadership Team and management teams to develop clear solutions to address, including monitoring delivery of these. * Role should be seen as a key decision maker within the organisation, and hence should be able to influence across this part of the business * Prepare monthly performance report for input to HoF and leadership team, and lead and manage the key finance processes within the team such as Triangular Rolling Forecast (TRF). * Identify dependencies and linkages between Finance performance targets and other teams within GES, and lead on resolving performance issues that are dependent upon other areas of GES. * Lead team, with direct staff management for combination of manager and team member. * Deputise for HoF on internal meetings. Qualifications Qualified accountant, UK residency and nationality for ten years plus. Preferably graduate.2012-04-16 22:41:50United KingdomBTNoneNoneNoneLondon, GBR27933561http://bt.jobs/xml/27933561/jobGBRLondonVP Corporate Finance Location: London Salary: 80-90K # of openings: 1 Description Purpose of Job Corporate Finance is responsible for all merger, acquisition, joint venture and disposal work across BT. We providespecialised professional investment and corporate finance advice in support of all inorganic projects to all lines of business, in particular: * Equity and asset acquisitions (including JVs) * Divestments * Corporate restructuring * Equity market transactions * Bid defence * Complex commercial transactions (e.g. substantial outsourcings) * Business plan evaluation / stress-testing On occasion, we also act as internal advisers on a variety of internal corporate finance matters including capital structure, large-scale projects, commercial agreements, pension scheme issues, property finance etc. Role responsibilities include The Corporate Finance team will fulfill the role otherwise performed by an external investment banking adviser. As part of our involvement in an inorganic project, Corporate Finance will, amongst other things: * Develop the contact and negotiation strategy with the project lead, and provide negotiation leadership across financial, legal and commercial disciplines. * Advise on the optimum capital and commercial structure of any JV, disposal or acquisition. * Perform valuation work. * Engage and manage effective, value-for-money external investment banking assistance, where necessary, and all external financial due diligence assistance. * Provide appropriate input to papers submitted to Executive Committees and the OC. Essential Skills & Experience (key competencies) Experience * Professional / financial qualifications and / or experience in Big 4, investment banking / financial services industry or equivalent * Sound commercial experience with communications industry overlay * Advanced business report writing / communication skills * Extensive exposure to key legal provisions / issues and mechanisms in Sale & Purchase Agreements (representations and warranties, indemnities, hold-backs, employee retention, governance rights etc.) * Must have led negotiations on acquisition, divestment, JV transactions * Corporate Finance and/or telecommunications experience Skills * Proven financial and analytical skills (including but not limited to comparable company / transaction, DCF, Sum of Parts / break-up, capital asset pricing model, LBO, accretion / dilution and bankruptcy / insolvency analyses * Persuasive and mature negotiator with ability to operate across different jurisdictions with broad range of counterparties (from entrepreneurs to large corporates, public sector bodies, VCs etc.) * Ability to manage cross-functional and cross-cultural teams * Ability to handle multiple projects of varying complexity and utilising different skill-sets across the Corporate Finance discipline * Ability to deliver competent professional briefings to senior executives and “think on one’s feet” * Self-starter * Team player but not reliant on the opinions and views of others to exercise judgment and protect and enhance BT’s interests Desirable Skills Skills * Ability to speak one or more foreign languages * Exposure to pension scheme issues * Experience of VC-backed investments, structures and approaches * Capital market experience (bonds, equity, IPOs etc.) * Other complex corporate areas such as derivatives, property finance, fleet leasing, JV dissolution, distressed asset evaluation, commercial disputes etc.2012-04-16 22:41:48United KingdomBTNoneNoneNoneLondon, GBR27933559http://bt.jobs/xml/27933559/jobGBRLondonSFM-Reporting & Analysis Location: London Salary: 70K # of openings: 1 Description Senior Finance Manager – Reporting and Analysis BT Openreach London based A new and exciting opportunity has arisen in the Service Delivery finance team within Openreach – part of the BT Group. The key purpose of this high profile role is to lead the Reporting Team for a key part of the business, supporting the senior team in order to achieve their business targets and objectives, making sure that key variances, trends and results are clearly understood and actions identified to improve performance. The post holder will be responsible for owning and driving the month end ad hoc reporting processes including P &L, labour costs and Capital Reporting for Service Delivery. Additionally, there will be the need to develop, design and implement process and reporting improvements, drive a step change in insight as well as making sure that maximum efficiencies are gained through the use of off-shore resource. Key responsibilities * Ownership and management of all reporting for P&L, Total Labour Cost and Total Labour Resource and Capex results for Service Delivery Finance and ensuring integrity of SD’s results. * Challenging Heads of Finance on their latest results through insightful and timely analysis. * Ownership and management of the off-shore function for central reporting. Key skills * Ability to develop and maintain strong relationships with internal customers, partners and suppliers * Ability to manage a demanding workload and deliver to tight deadlines * Excellent Excel analytical and modelling skills * Experience of leading a reporting team in a large, corporate environment Desirable * Experience of month end processes and monthly reporting * Experience of using a variety of financial systems Qualifications Preferably degree educated and must be qualified accountant2012-04-05 21:44:26United KingdomBTNoneNoneNoneLondon, GBR27675420http://bt.jobs/xml/27675420/jobGBRLondonSFM - Networks Location: London Salary: 75K # of openings: 1 Description Senior Finance Manager – Networks Openreach We are looking for a senior finance manager with an analytical but consultative approach to work into our General Manager – Network Health, who is responsible for forecasting and reducing the volume of faults/repairs in the Openreach Network. The post-holder will have to demonstrate good commercial acumen, with excellent communication skills and be able to drive out costs in this highly visible and high profile role within the Business. Key responsibilities will be: * Analysis, identification and understanding key drivers of repair costs * Driving actions within Service Delivery and other lines of business to avoid inbound faults and/or deal with faults efficiently once identified * Implementing actions and trials to prove/disprove hypotheses * Challenging the business where necessary * Interrogation of figures and developing stretching targets on repair volumes. * Developing and driving business strategy to back up findings * Providing financial leadership to translate repair cost strategy into practical solutions. * Agreeing remedial actions and timescales with business owners. * Preparation of business cases if investment required to reduce fault rates. * Regular reporting to help Openreach executive clearly understand the drivers of repair and bring transparency to influences. This is an excellent opportunity to impact the driving down of costs within this key area of the business as part of our wider cost transformation initiative across the Group. Candidates will need to be a fully qualified accountant, preferably a graduate and have worked in a large and complex environment.2012-04-04 22:20:18United KingdomBTNoneNoneNoneLondon, GBR27648743http://bt.jobs/xml/27648743/jobGBRLondonSenior HR Professional - performance Location: London Salary: 36k # of openings: 1 Description Key Purpose of the Role: To drive and embed a high performance culture across Service Delivery in alignment with the wider BT Operate and BT Group approach to Performance. This key purpose of the role is to drive a systematic programme management approach to Performance through; * Stakeholder management of HRBPs, CoEs, case handlers, line managers and senior managers in the Service Delivery organisation * Analysis of performance data to prioritise, drive action and identifying underlying organisational trends and issues * Programmatic approach to communications aligned with the employee life cycle and driving a change in culture. Key Responsibilities: Main responsibility of the role is to develop, manage and deliver a programme of actions that will create a high performance culture. This is likely to include; * Building a shared agenda and agreed approach to stakeholder management and engagement * Regular analysis and proactive reporting of data and trends in the organisation, recommending interventions that will address underlying issues * A systematic approach to Performance that drives performance improvements at all levels in the business - recognising excellent performance, addressing under performance and ‘engaging the middle’ * Alignment with other HR policies and practices, for example Talent and Reward * The development of a communications plan and messages that create and embed a high performance culture with all stakeholders and engage employees throughout the organisation * To support HRBP’s and create a virtual team with case handlers * To represent Service Delivery interests in the formulation, development and launch of Performance policy, material and timelines centrally. * To act as an interface between the centre of expertise and HRBPs, ensuring the provision of timely and insightful information and driving action through consistent work packages and communications to HRBPs * To develop an approach to Performance that continually raises the bar and enables the success of Service Delivery and BT Operate. * To facilitate the BT performance management agenda through developing and supporting additional Performance Management initiatives as appropriate Skills required: * Experience assessing, evaluating and improving processes and business performance * Strong analytical and planning skills * Excellent stakeholder management skills - able to challenge status quo without alienating other or becoming isolated * High level of commercial awareness and business acumen with a concern for the bottom line * Strong communication skills and the ability to present, and articulate detailed information clearly and concisely * Keep a big picture focus while being able to give ‘hands-on’ advice * Ability to form effective working relationships at all levels * Ability to think strategically and formulate vision and direction * Proven ability to provide business insights and form relationships and links from information and data * Able to bring experience and new thinking from other industry sectors * Proven ability of delivering continuous improvement in work area using a disciplined approach * Proven experience of successfully leading teams through change2012-04-04 22:20:18United KingdomBTNoneNoneNoneLondon, GBR27648744http://bt.jobs/xml/27648744/jobGBRLondonSenior Transformation Architect Location: London Salary: £80,000 - £100,000 # of openings: 1 Description Position: Senior Transformation Architect Reporting to: Programme Director, Transformation Architecture & Roadmap Role Purpose: Openreach requires a step change to ensure it evolves at pace to meet its future revenue and profit targets, and in particular achieves top line and bottom line growth whilst driving an aggressive rollout of Next Generation Access to 10m homes. Transformation is responsible for driving the changes required across Openreach to make this happen; It occupies the space between strategy and the operations. It sets an ambitious business roadmap of change and is accountable for its delivery working in partnership with the business. Senior Transformation architects are at the forefront of this work. They are responsible for shaping an ambitious and game-changing three-year business strategy for Openreach and owning the transformation roadmap to underpin this strategy. These roles represent a unique opportunity to drive the future of Openreach, by: * Defining, shaping and owning the transformation roadmap and architectureto support Openreach’s three-to-five-year business objectives, in close collaboration with Openreach Strategy and Openreach business units; * Shaping and incubating transformation programmes and continuously reviewing existing programmes to ensure alignment with Openreach’s strategic ambition, given changes in the business operating environment; * Overseeing the performance of the portfolio of transformation activities (representing hundreds of millions of capex and revenue) to ensure that the benefits profile is viable, and finding solutions to arising gaps. Senior transformation architects will also be responsible for engaging senior stakeholders across the business, typically at MD level, to shape new programmes impacting their areas and secure their buy-in into the transformation roadmap. The roles will therefore involve collaborative working at a senior level with all the Openreach business units, and will require a significant measure of innovation and challenge, coupled with strong interpersonal and leadership skills. Key Responsibilities:Transformation long-term direction * To take a lead role in the Medium-Term Plan (MTP) process, working hand in hand with the Openreach strategy team to ensure that the MTP is both stretching and achievable. * To provide incisive leadership onshaping and continuously maintaining the 3-year transformation roadmap to implement the Medium-Term Plan and meet Openreach’s long-term business goals. * To work with senior stakeholders, typically at MD level, to shape the transformation programmes required to deliver the Medium-Term Plan: * Owning the programme scope definition and approval, initial business case development and approval, analysis and planning for programmes typically worth tens of millions of £ benefits each; * Overseeing the handover to dedicated programme directors, who will be responsible for process and requirements definition and approval, design, build, test, pilot and deployment phases. * To shape the strategic storyline for the transformation of Openreach, in collaboration with the Strategy and Communication team. * To ensure that the integrated roadmap is an intelligent and agile tool which can be used for rapid and proactive decision making at the highest level of Openreach. * To work with the Transformation delivery team to translate the roadmap into an actionable and detailed in-year plan of action and provide consultancy on challenges and issues. Transformation delivery strategic overview * To take a lead role in the identification of the business benefits to be delivered by the key transformation programmes and monitor delivery of these benefits, working in close collaboration with the Business modelling and analytics team. * To monitor strategic market, business and operational data and identify variances required to the high-level transformation plan at an early stage. To help the Head of Transformation Architecture formulate the changes required to optimise the outcome for Openreach, for engagement at the highest level of the company. * To build quantified scenarios and identify strategic and operational risks and mis-alignments at an early stage to drive key business decisions and ensure that Openreach makes the change required. Transformation architecture * To align and optimise the existing business, systems, networks, people and process roadmaps, and ensure that they feed into an integrated architecture, spanning all business units and underpinning delivery of the transformation strategy. * To build and maintain a strong network across all units to embed the integrated roadmap, as well as relevant governance for ensuring alignment across the individual roadmaps and business unit change plans * To provide thought leadership across all architecture teams across Openreach, and in particular define a common language for architecture & change across Openreach and orchestrate its rollout in a pragmatic way. Overall * To demonstrate the breadth of outlook necessary to comprehend consequences of actions across organisational and industry boundaries so as to optimise delivery of the transformation strategy across business and operations. * To challenge and innovate across the business to break the mould of incremental and constrained thinking and establish more radical solutions. * To maintain a wide support network of key influencers within and across the business, to build momentum, deliver quick wins and ensure buy-in at all levels of the business. This will include carrying out senior presentations to internal and external audiences. Business Impact * Will shape and oversee delivery of Transformational change to the Openreach business operation, supporting the achievement of short, medium and long term business plans and related revenue and profit objectives. * Programmes shaped and overseen will have a scale ranging from £25-100m in investment and benefits. They will be cross-function, cross-LoB, service impacting and will be high in complexity and high in operational and reputational risk. * Will improve Openreach business performance by challenging the status quo at all levels and developing more effective options and solutions. * Will be regarded as a key authority on transformation architecture across the business. * Maintains a reputation with the most senior Openreach teams for resolving business wide issues which provide the best result for BT as a whole. * Has stature and gravitas across the business, with industry relationships and group wide credibility on transformation, enabling influence across BT group. Authority/Decision Making * Responsible for shaping and accountable for overall delivery of a portfolio of programmes, working with Business Sponsors, Director, Transformation Delivery and Director, Transformation Architecture * Will influence stakeholders at the most senior level to ensure that the long-term benefits from the transformation programme are delivered and not compromised by short-term priorities. * Will take a leading role in the shaping and evolution of the three-year transformation strategy and roadmap in support of the MTP and Openreach’s business ambitions. Key Skills & Experience * Extensive experience of strategy creation and execution gained within a large, complex organisation or consultancy. * Substantial knowledge and experience in business transformation and change management, with strong expertise and practical toolkit of best in class enterprise architecture. * Previous experience of managing large, complex operational improvement project. * Very strong project management experience and proven record of consistently delivering to tight deadlines. * Very high level of business acumen and excellent commercial experience/judgement. * Very good ability to shape and understand the big strategic picture and its operational and people impact. * Excellent collaborative skills and strongability to challenge, influence, negotiate and innovate at the highest level in the company on a regular basis. * Very high commercial and influencing skills, ability to extract key ‘signals’, and translate these into balanced and - above all - actionable intelligence for top management. * Strong presentation skills and proven ability to work with and influence a wide range of people, and making complex ideas easy for others to understand. * Ability to manage high levels of ambiguity when dealing with emerging business strategy. Comfortable with uncertainty of outcomes and good at refining vague requirements. * Strong analysis and problem solving skills, to effectively support the senior leaders in reaching decisions by cutting through complexity. * Degree level, or professional qualification, or equivalent experience. MBA would be a plus.2012-04-03 18:48:25United KingdomBTNoneNoneNoneLondon, GBR27610756http://bt.jobs/xml/27610756/jobGBRLondonICT Sales Specialist Location: London Salary: Competitive + bonus # of openings: 2 Description BT Retail Summary: BT Retail is the UK’s leading provider of communication products and services, including consumer voice, broadband and television, as well as IT services and communications solutions for SMEs. It serves 13 million consumers and a million business customers in the UK, Ireland and overseas.BT Retail’s four divisions: BT Consumer, BT Corporate Business, BT Enterprises and BT Ireland delivered over £8,000m of revenue in 2009/10, contributing 38% to BT Group’s revenue. Working within BT Corporate Business, ICT Specialists work with a large number of Field and Desk based Account Managers, developing new acquisition Sales in Networking, Voice Systems and related Data services and products. Job Summary: The ICT Sales Specialist is a business professional, responsible for representing the company and selling its ICT portfolio products and services in an assigned account base. He/she stays abreast of the latest sales developments, ICT technologies and contributes to the functional strategy by applying this within the organisation, as well as, interfacing with other Company subject matter experts to build the customer solution. The successful candidate will be responsible for Circa £2.3M new business sales pro rata per FY. Job Description: The ICT Sales Specialist will perform all or some of the following Job description: * To work as a member of the Account team to deliver profitable and effective business solutions to the BT Corporate customer base by increasing new lines of revenue into these Accounts. * To proactively identify new business opportunities across the ICT portfolio and funnel these opportunities to a successful close of sale. * To promote the role and value of the BT Account Team with the customers. * To maintain a high standard of behaviour, knowledge and skills in satisfying customer requirements. * To produce opportunity planning information, create accurate and timely forecasting utilising Salesforce.com CRM. * A Sales Person that demonstrates excellent personal drive and enthusiasm and be part of and lead a virtual team, able to achieve results through virtual team-working, present a quality image and be willing to work unscheduled hours. * Take ownership of personal Sales opportunities and work closely with the Pre Sales Technical Consultants to develop winning sales solutions. * Maximize "customer facing" time through good personal organisation, task prioritisation and a passion to help customers succeed. * To be able to engage in a high level business discussion and extract business drivers into relevant Sales Opportunities. * The ability to design (at high level) end to end solutions such that they can conduct "white board" sessions with CTO,CIO and IT management teams and articulate the logic behind any recommendations proposed. Minimum Requirements / Knowledge / Skill for ICT Sales Specialist: * Highly driven and target focused sales professional with proven, successful track record over 6 year minimum. * Background in Networking, ICT or complimentary background. i.e Carrier or Network Integration. * Understand the features and benefits of converged Voice and Data products and services. * VOIP / IP Hosted solutions/SIP. * Unified Communications, including Cisco, Avaya, Mitel Sales skills. * Knowledge of Local and Wide Area networking concepts, configurations, systems and protocols. * In-depth knowledge of Ethernet, MPLS networking and IP routing. * Experience of associated Telephony products and services, such as Call recording, Contact Centre solutions. * Experience of Hosting and Security solutions sales. * Firewall systems and network security. * Knowledge of Cloud and Hosting concepts . * High-energy individual with a positive attitude, good teamwork skills, desire to win and strong presentation skills. * A full driving licence is required. * Accreditations – Cisco Sales Professional , Avaya/Mitel, Riverbed * Relevant Sales Professional Development eg. Holden/ Powerbase/Mercuri/ Silent Edge/ Target Account Sales/Battle Planning.2012-04-03 18:48:25United KingdomBTNoneNoneNoneLondon, GBR27610757http://bt.jobs/xml/27610757/jobGBRLondonSenior Procurement Mgr Location: London Salary: 55K # of openings: 3 Description BT conducts a vast range of procurement activities with thousands of suppliers around the globe. We are committed to ensuring that all our dealings with suppliers - from selection and consultation, to recognition and payment - are conducted in accordance with the principles of fair and ethical trading. BT’s Procurement and Supply Chain function is aligned to enable delivery in support of BT’s strategic priorities from our entire supply base - Customer Service Delivery, Cost Transformation and Investing for the Future. Our strategic vision is to Maximise the Value Maximise the Innovation Manage the Risk associated with BT’s third party suppliers, thereby delivering sustainable competitive advantage to BT Group. Summary The role holder may lead a team of procurement professionals and/or operate as a senior contributor/negotiator to ensure the provision of a world class procurement service delivering competitive advantage to the BT Group globally. Key Responsibilities To lead or provide input to the future direction of the procurement function. * To lead procurement plans appropriate to their product and service areas to deliver maximum commercial advantage to BT, including selection and application of the most favourable procurement processes for a particular product and/or service. * To negotiate optimal commercial and contractual arrangements with suppliers and for all products and services in their control. * To lead complex procurement negotiations in the business and externally with Suppliers. * Where applicable, to be accountable for maximising team performance, delivering stretching targets abd keeping within budget parameters. * To lead on the large, complex procurement deals, interfacing with the most senior levels or internal and external clients to develop requirements and ensure best value solution. * Drives and delivers optimal commercial solutions by understanding and leveraging the end to end business factors. * To develop and co-ordinate a virtual team across Procurement including key members of other LOB’s to deliver the procurement and business needs of the deal. * May also lead benchmarking activity across a range of relevant category areas, identifying niche supplier capability. * To foster and develop supplier and internal stakeholder relationships at senior levels, owning strategic relationships and contact strategy. Develop new relationships in areas of strategic focus where BT has few established links globally. As A Revenue Generation Specialist, responsibilities will be: * To lead and manage sections of the Revenue Generation team within procurement that provides “non-operational” support to bids, external projects and Ventures. * To ensure effective engagement with the key stakeholders responsible for securing revenue within the LOB’s to ensure their plans and strategies are understood and supported. * To ensure effective engagement with Bid Managers and the Legal community thereby obtaining early visibility of the bid pipeline which can be communicated to the appropriate domains. * To project manage/co-ordinate multi-category projects into the appropriate bid team to maximise cost and service offerings on customer contracts. * Work closely with Contract management community and category owners to project manage in-life margin and service improvement programmes. Key Skills & Experience The candidate will need to demonstrate the following capabilities: Leadership skills and the ability to drive a high performance culture and motivate at all levels * The ability to lead and influence at a senior level and in a fast paced, collaborative, matrix environment * Commerciality * Excellent communication, interpersonal, negotiation and conflict resolution skills * Very strong people skills, able to use a broad range of styles as appropriate to the situation. * Experience of leading complex multi-functional / multi-divisional programmes or initiatives. * A high degree of change orientation * Previous experience of board level stakeholder management (CEO / CFO level) * Gravitas and ability to influence senior decision makers (CEO / CFO level) * The ability to test / challenge current thinking and formulate new practices / policies * The ability to set up and mobilise a multi-functional team in timely manner2012-03-23 21:30:37United KingdomBTNoneNoneNoneLondon, GBR27358622http://bt.jobs/xml/27358622/jobGBRNoneAccount Manager Location: UK Salary: £20,000 - £22,000 with £10k OTE # of openings: 20 Description BT Directories Account Manager Job Title:Account Manager Line of Business:BT Directories Reports to:Territory Business Manager PURPOSE OF THE ROLE To seeadvertising options from the BT Directories Product Portfolio to targeted customers in key regional small and medium size businesses, resulting in the achievement of agreed sales revenue and account numbers for low value prospect customers. To represent BT Directories in a professional manner and be aware of compliance responsibilities. KEY RESPONSIBILITES * To contact identified business decision makers over the phone using agreed telephone script, and book appointments to visit at customer’s premises; this may involve some evening appointments * To make additional customer appointments through cold calling on businesses between planned appointments * To visit potential new customers (prospects) and existing customers to identify business advertising needs * To design an advertising programme to meet the needs of the customer * To present the advertising programme to the customer through a structured presentation using agreed selling tools, * To ensure prompt and accurate processing of customer ordersin accordance with agreed timescales and standards * To increase the prospect database and potential sales opportunities by collecting an agreed weekly target of new business contact details. JOB STANDARDS Sales activity: * To complete an agreed number of customer visits a week, to enable the closure of the agreed number of sales as set in the payplan to keep on flow of target * To follow up on all pipeline accounts to ensure a constant and consistent performance * To complete all paperwork in compliant manner * To provide a high quality of orders that are able to be quickly processed through the system * To act with integrity and honesty * To do things Right First Time to keep improving the customer experience. Trustworthy: * Ensuring the appropriate behaviours are demonstrated and recorded in all dealings with customers, colleagues and contacts. * To act as a role model within your team. Bottom Line: * To provide accurate and timely performance reports and forecasts to allow the business to plan ahead. Drive for Results: * To hit and exceed sales targets as set out in payplan Straightforward: * To adhere to the responsibilities and standards set out in the Code of Practice, ensure all documentation is completed to the required standard, using the guidelines of the Administration Manual * Monitor compliance and adherence to standards Customer Connected: * To champion customer needs and get the best outcome for both the customer and BT Coaching for Performance: * Take ownership for personal development and take personal responsibility for keeping up to date with changes that affect the individual, the market place, product set and the company Helpful: * To work proactively with other consultants/teams across the Sales functions to share learning and best practice. To work with others in the support functions to provide the best customer experience possible. Inspiring: * To demonstrate a good understanding of processes and make optimal use of new ideas suggested by others; to offer ideas on how to improve processes/policies, etc. Change management: * Understands good change management practice and embraces change activities determined by the BT Directories strategy. Data analysis: * Demonstrates good attention to detail and can compile professional reports, and interpret them as required. Presents data to the business to inform decisions and direction. Confident in the use of Sales tools, such as Baag Pack, and DSRs and ensures timely and regular updates Business Expenses: * The post holder will have a personal responsibility to ensure that all business expenditure is only incurred where operationally necessary and that travel, accommodation and other arrangements generating business expenses are carried out in the most cost-effective manner, taking into consideration the business need, travelling time and costs. The post holder will also need to ensure that all business expense claims are generally submitted on a monthly basis and that full claim justification details and receipts (where required) are always included to substantiate every claim. BT Assets: * The post holder will ensure all BT assets and equipment issued to them are kept securely, well maintained and any operational problems reported immediately to the relevant internal supplier. The post holder must also adhere to the BT conditions of use appropriate to each asset. MEASURES * Achievement against sales targets; Mechanisms:DPS, BAGpack reports * 100% Complaince record Mechanisms: Compliance reports * Quality of reports and presentations provided to the business. Mechanisms:Feedback on accuracy and timeliness of reports.2012-03-15 20:27:38United KingdomBTNoneNoneNoneVirtual, GBR27174179http://bt.jobs/xml/27174179/jobGBRLondonFinance Manager - Grp Strategic investments Location: London Salary: 48000 # of openings: 1 Description Summary Description: BT currently invests c.£2.6bn per year in its capital programmes across the group. These investments are some of the most significant drivers of company value. The investments underpin our strategy to deliver excellent customer service, transform our cost base and invest in future growth. This is a fantastic opportunity for a finance manager to work and influence at the heart of Capital Management and be part of a high profile team. The key purpose of the role is to advise and support the Design Council (Sub-Board to the Operating Committee) and the wider business to maximise the returns on our investment across the Group We will be successful in achieving our purpose through bringing transparency to our capital investment plans. This involves working with Business Units (BU’s) and ‘horizontals’ (capital programmes which span multiple BU’s) to understand and manage their investments with the ultimate goal of increasing our commercial returns. Additional focus areas include investment authorisation, PIR and in-flight review processes, forecasting of capex budget requirements, capital reporting, capital governance and long term commercial benefits analysis. The role holder will also have some specific balance sheet responsibilities which are related to capital management; including depreciation control, fixed asset accounting, stock accounting and SARBOX controls Principal Job Responsibilities * To increase the level of return that BT Group achieves from its capital programmes. This will be achieved through: ensuring that the major capital programmes are aligned across the group, improving visibility of expected and achieved returns and operating a system that tracks longer term commercial benefits. * Drive efficiency in our capital programmes to reduce cost, for example the co-ordination of vendor savings in partnership with procurement and ensuring that capitalised labour profiles have sufficient efficiency challenges included. * Review strategic business cases that have been submitted by the BU’s and offer advice and insight on whether the cases represent the right decision for the group. * Support the Design Council (DC) by providing action orientated information so the DC is equipped to make the best operational and strategic decisions. * Manage the BU submissions for the budget and forecast (TRF) process. * Business partnering with designated horizontals and BU’s. This involves building strong productive relationships with the Line of business and Horizontal owners and building a detailed understanding of the objectives and goals of the organisation so that capex can be prioritised to the appropriate areas * Manage the relationship with Steria (our outsource partner) who provide reporting support to the capex team ensuring that timelines and objectives are aligned * Organise the monthly reporting process for the main board via the ‘green book’ ensuring that the appropriate level of insight is provided. * Act as an ‘expert’ in the field of capital management and become a primary contact for the wider business offering advice and recommendations where required. * Organise and chair monthly CAPEX team meetings for the wider capex community ensuring agendas are informative and actions are discharged. * Manage and own key balance sheet areas including; stock management, fixed assets and depreciation. * Run the quarterly balance sheet review meetings. This involves collecting, reviewing and challenging business units submissions and ensuring issues are followed up on. The objective is to ensure the integrity of the balance sheet is maintained. * Ad hoc balance sheet integrity projects Person Specification Core Capabilities Strong analytical and relationship skills Comfortable working in senior environments and being able to influence at different levels within the business. Experience in managing virtual teams. Awareness of Group-wide organisational and product issues. Proactive and self motivated. Professional / Technical Capabilities: Skills & Qualifications Graduate CIMA, ACA or ACCA qualified2012-03-12 18:15:21United KingdomBTNoneNoneNoneLondon, GBR27080946http://bt.jobs/xml/27080946/jobGBRNoneAccount Director Location: UK Salary: Competitive + commission # of openings: 1 Description Role Title–Account Director Salary–Competitive, plus commission Role Purpose The role holder is an Account Director responsible for the development of sales activity within a defined list of key accounts, either centred on a defined geography or sector orientation. Responsible for existing revenues from Redcare & Payphones services within customer base, he/she will work with these key accounts to develop and deliver account development and executive engagement plans to identify, develop and deliver challenging sales volumes and revenue targets for BT Redcare’s portfolio. The individual will deliver sales targets against the identified account list, but will also champion regional or sector strategies for their target area. He/she needs a solutions oriented sales approach, with BT channel partners and third parties to leverage capabilities and offer a to the targeted accounts/sector/geography The individual will be required to sell technology and services based security solutions to large regional, national and multi-national enterprises within defined target vertical markets and key business districts. This role has been created to provide a broader solutions dimension to current sales activities and support the company in achieving its growth plans.Key Responsibilities: * To deliver sales targets from key nominated accounts * To follow the latest trends and developments in the Security Market and adapt these to apply in the organisation bringing market opportunities and threats to the attention of the Market Facing Unit (MFU). * To make a significant contribution to the MFU’s sales revenue. * Likely in future to have responsibility for management of a direct or virtual team. * Generate sales of the company’s core physical and electronic security solutions i.e. CCTV, Access Control, Intruder Detection, and Integrated systems etc. * Adopt a ‘solution-driven’ approach in the creation of systems installations and recurring revenue streams such as service and maintenance contracts, remote monitoring, leasing and hosted / managed services. * Assist the company with the promotion of new and emerging security technologies including IP Surveillance solutions, Identity Management / Logical Access Control, Analytical Software etc into existing customers and target markets. * Formulate market specific strategies and tactical action plans to support revenue growth working in conjunction with internal Marketing teams, to develop and implement targeted business development initiatives and campaigns. * Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business goals and objectives, including costs and sales – especially managing personal time and productivity. * Research/Profile/Target organisations operating within corporate markets in order to identify potential new business opportunities. * Build, maintain and manage an accurate sales database, pipeline and records using the company CRM system. * Attend networking events and forums to develop strong networks and customer relationships and raise the profile of the business. * Develop and be accountable for a personal business plan with the assistance of the Head of Sales and Business support units. * Maintain strong relationships and create joint business development initiatives with the operational companies of the Group. * Manage and develop the relationship with assigned customers and prospects, maximising contract value and profitability. * Leverage relationships with the company’s business partners to create joint sales initiatives and identify new opportunities. * Produce customer focused sales proposals and related presentations with the collaboration of others in order to create a successful bid outcome. * Produce sales forecasts as required. * Conduct security risk assessments and site surveys in conjunction with the sales support teams to produce the security solution which best meets the customer’s needs * Collaborate with project, service and finance teams to ensure that the agreed scope of works is delivered in line with the customer’s expectations. * To strive to maximise personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision. * To participate in team meetings and actively contribute towards the business’s activities. * To research strategically and monitor the current market trends and customer activities/behaviours and provide timely and accurate updates to the senior team. Qualifications: * Graduate or relevant job experience. Skills/Experience: * Essential requirements for the role are:- * A proven track record in sales. * Successful national account sales with demonstrable delivery of targets. * Recent, successful sales experience within the Security Industry. * Strong interpersonal, presentation and numeric skills with strong leadership skills in motivating and coaching for delivery through others. * A highly energetic, self-starter with ambition to develop his/her sales career and possessing good planning skills2012-02-28 21:51:16United KingdomBTNoneNoneNoneVirtual, GBR26821933http://bt.jobs/xml/26821933/jobGBRNoneCLAS Consultant Location: UK Salary: £50,000 - £55,000 # of openings: 2 Description Role/Job Title: Information Assurance Senior Specialist Job Family: Security Role: SYIT22, Senior Specialist - Security Systems Unit: BT Operate/BT Security Location: UK Job Holder: TBD Key Purpose of the Role: The Information Assurance (IA) Senior Specialist role includes responsibility and taking the lead for all aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers and Board members with assurances and evidence that security risks have been identified and are being managed appropriately. The role will deliver information assurance by leading risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and line and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on all aspects of information security and information assurance to BT stakeholders across the Business *Providing the lead for vulnerability, impact and risk studies for all aspects of information confidentiality, integrity and availability *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management and Board members that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via line and/or matrix management, where appropriate * Providing input to the strategic direction of cyber and information assurance services and owning and maintaining the design of specific services *Providing the lead for resolving security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Very good negotiation and people skills * Very good report writing and presentation skills * Very good knowledge of security risk management techniques and methods, including vulnerability and impact analysis * Very good knowledge of security compliance and audit techniques and methods * Very good knowledge of BT security policies, processes and procedures * Good organiser * Good knowledge of UK data protection standards * Good ability to build effective working relationships with customers and suppliers * Good ability to work at senior management and board level and senior customer and supplier level * Experience * Extensive experience of BT security and policies * Extensive experience of BT’s security processes and procedures * Extensive experience of security risk management techniques and methods * Significant experience of operational security management techniques * Significant experience of IS0 27001 standards * Experience of working with third parties * Experience of project management and matrix management techniques * Experience of system security design and implementation techniques * Experience of working with HMG customers and security requirements Desirable Skills & Experience: * Skills * Knowledge of BT Security and information assurance services * Knowledge of consultancy techniques and methods * Experience * Appreciation of BT LoB and Group risk registers * Appreciation of BT Internal Audit processes * Appreciation of networks, systems and application security standards * Appreciation of BT Operate and BT Security front door processes. Resources for which post holder is likely to be accountable: * People: TBD * Budget: TBD * Systems:TBD Principal Working Relationships:(internal/external customers and suppliers) Customers: * External: Commercial Customers * Internal: All BT people and commercial partners. Suppliers: * External: Software suppliers * Internal: BT Security teams and LoB stakeholders.2012-01-23 20:20:41United KingdomBTNoneNoneNoneVirtual, GBR26048654http://bt.jobs/xml/26048654/jobGBRNoneSpecialist Security Systems Location: UK Salary: £35,000 - £42,000 # of openings: 1 Description Role/Job Title: Information Assurance Specialist Job Family: Security Role: SYIT23, Specialist - Security Systems Unit: BT Operate/BT Security Location: UK Job Holder: TBD Key Purpose of the Role: The Information Assurance (IA) Specialist role includes responsibility for many aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers with assurances and evidence that security risks have been identified and are being managed appropriately. Information assurance will be delivered through risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on aspects of information security to BT stakeholders across the Business *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via matrix management, where appropriate *Providing input to security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Good negotiation and people skills * Good report writing and presentation skills * Good organiser * Good knowledge of BT security policies, processes and procedures * Good knowledge of security risk management techniques and methods * Good knowledge of security compliance and audit techniques and methods * Good knowledge of UK data protection standards * Ability to build good working relationships with customers and suppliers. * Experience * Significant experience of BT security and policies * Significant experience of BT’s security processes and procedures * Significant experience of security risk management techniques and methods * Experience of operational security management techniques * Experience of IS027001 standards * Experience of working with third parties * Experience of project management and matrix management techniques Desirable Skills & Experience: * Skills * Ability to work at senior management level and senior customer and supplier level * Experience * Appreciation of system security design and implementation techniques * Appreciation of networks, systems and application security standards * Appreciation of BT Operate and BT Security front door processes * Appreciation of working with HMG security requirements * Appreciation of project management and matrix management techniques Resources for which post holder is likely to be accountable: * People: TBD * Budget: TBD * Systems:TBD Principal Working Relationships:(internal/external customers and suppliers) Customers: * External: Commercial Customers * Internal: All BT people and commercial partners. Suppliers: * External: Software suppliers * Internal: BT Security teams and LoB stakeholders.2012-01-23 20:20:37United KingdomBTNoneNoneNoneVirtual, GBR26048633http://bt.jobs/xml/26048633/jobGBRNoneSpecialist Security Systems Location: UK Salary: £35,000 - £42,000 # of openings: 4 Description Role/Job Title: Information Assurance Specialist Job Family: Security Role: SYIT23, Specialist - Security Systems Unit: BT Operate/BT Security Location: UK Job Holder: TBD Key Purpose of the Role: The Information Assurance (IA) Specialist role includes responsibility for many aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers with assurances and evidence that security risks have been identified and are being managed appropriately. Information assurance will be delivered through risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on aspects of information security to BT stakeholders across the Business *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via matrix management, where appropriate *Providing input to security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Good negotiation and people skills * Good report writing and presentation skills * Good organiser * Good knowledge of BT security policies, processes and procedures * Good knowledge of security risk management techniques and methods * Good knowledge of security compliance and audit techniques and methods * Good knowledge of UK data protection standards * Ability to build good working relationships with customers and suppliers. * Experience * Significant experience of BT security and policies * Significant experience of BT’s security processes and procedures * Significant experience of security risk management techniques and methods * Experience of operational security management techniques * Experience of IS027001 standards * Experience of working with third parties * Experience of project management and matrix management techniques Desirable Skills & Experience: * Skills * Ability to work at senior management level and senior customer and supplier level * Experience * Appreciation of system security design and implementation techniques * Appreciation of networks, systems and application security standards * Appreciation of BT Operate and BT Security front door processes * Appreciation of working with HMG security requirements * Appreciation of project management and matrix management techniques Resources for which post holder is likely to be accountable: * People: TBD * Budget: TBD * Systems:TBD Principal Working Relationships:(internal/external customers and suppliers) Customers: * External: Commercial Customers * Internal: All BT people and commercial partners. Suppliers: * External: Software suppliers * Internal: BT Security teams and LoB stakeholders.2012-01-23 20:20:37United KingdomBTNoneNoneNoneVirtual, GBR26048640http://bt.jobs/xml/26048640/jobGBRNoneSecurity Systems Specialist Location: UK Salary: £38,000 - £42,000 # of openings: 4 Description Role/Job Title: Information Assurance Specialist Job Family: Security Role: SYIT23, Specialist - Security Systems Unit: BT Operate/BT Security Location: UK Job Holder: TBD Key Purpose of the Role: The Information Assurance (IA) Specialist role includes responsibility for many aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers with assurances and evidence that security risks have been identified and are being managed appropriately. Information assurance will be delivered through risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on aspects of information security to BT stakeholders across the Business *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via matrix management, where appropriate *Providing input to security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Good negotiation and people skills * Good report writing and presentation skills * Good organiser * Good knowledge of BT security policies, processes and procedures * Good knowledge of security risk management techniques and methods * Good knowledge of security compliance and audit techniques and methods * Good knowledge of UK data protection standards * Ability to build good working relationships with customers and suppliers. * Experience * Significant experience of BT security and policies * Significant experience of BT’s security processes and procedures * Significant experience of security risk management techniques and methods * Experience of operational security management techniques * Experience of IS027001 standards * Experience of working with third parties * Experience of project management and matrix management techniques Desirable Skills & Experience: * Skills * Ability to work at senior management level and senior customer and supplier level * Experience * Appreciation of system security design and implementation techniques * Appreciation of networks, systems and application security standards * Appreciation of BT Operate and BT Security front door processes * Appreciation of working with HMG security requirements * Appreciation of project management and matrix management techniques Resources for which post holder is likely to be accountable: * People: TBD * Budget: TBD * Systems:TBD Principal Working Relationships:(internal/external customers and suppliers) Customers: * External: Commercial Customers * Internal: All BT people and commercial partners. Suppliers: * External: Software suppliers * Internal: BT Security teams and LoB stakeholders.2012-01-23 20:20:37United KingdomBTNoneNoneNoneVirtual, GBR26048634http://bt.jobs/xml/26048634/jobGBRNoneIA Specialist Location: UK Salary: £38,000 - £42,000 # of openings: 4 Description Role/Job Title: Information Assurance Specialist Job Family: Security Role: SYIT23, Specialist - Security Systems Unit: BT Operate/BT Security Location: UK Job Holder: TBD Key Purpose of the Role: The Information Assurance (IA) Specialist role includes responsibility for many aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers with assurances and evidence that security risks have been identified and are being managed appropriately. Information assurance will be delivered through risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on aspects of information security to BT stakeholders across the Business *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via matrix management, where appropriate *Providing input to security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Good negotiation and people skills * Good report writing and presentation skills * Good organiser * Good knowledge of BT security policies, processes and procedures * Good knowledge of security risk management techniques and methods * Good knowledge of security compliance and audit techniques and methods * Good knowledge of UK data protection standards * Ability to build good working relationships with customers and suppliers. * Experience * Significant experience of BT security and policies * Significant experience of BT’s security processes and procedures * Significant experience of security risk management techniques and methods * Experience of operational security management techniques * Experience of IS027001 standards * Experience of working with third parties * Experience of project management and matrix management techniques Desirable Skills & Experience: * Skills * Ability to work at senior management level and senior customer and supplier level * Experience * Appreciation of system security design and implementation techniques * Appreciation of networks, systems and application security standards * Appreciation of BT Operate and BT Security front door processes * Appreciation of working with HMG security requirements * Appreciation of project management and matrix management techniques Resources for which post holder is likely to be accountable: * People: TBD * Budget: TBD * Systems:TBD Principal Working Relationships:(internal/external customers and suppliers) Customers: * External: Commercial Customers * Internal: All BT people and commercial partners. Suppliers: * External: Software suppliers * Internal: BT Security teams and LoB stakeholders.2012-01-23 20:20:33United KingdomBTNoneNoneNoneVirtual, GBR26048622http://bt.jobs/xml/26048622/jobGBRNoneIA Senior Specialist Location: UK Salary: £45,000 - £55,000 # of openings: 4 Description The Information Assurance (IA) Senior Specialist role includes responsibility and taking the lead for all aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers and Board members with assurances and evidence that security risks have been identified and are being managed appropriately. The role will deliver information assurance by leading risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and line and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on all aspects of information security and information assurance to BT stakeholders across the Business *Providing the lead for vulnerability, impact and risk studies for all aspects of information confidentiality, integrity and availability *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management and Board members that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via line and/or matrix management, where appropriate * Providing input to the strategic direction of cyber and information assurance services and owning and maintaining the design of specific services *Providing the lead for resolving security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Very good negotiation and people skills * Very good report writing and presentation skills * Very good knowledge of security risk management techniques and methods, including vulnerability and impact analysis * Very good knowledge of security compliance and audit techniques and methods * Very good knowledge of BT security policies, processes and procedures * Good organiser * Good knowledge of UK data protection standards * Good ability to build effective working relationships with customers and suppliers * Good ability to work at senior management and board level and senior customer and supplier level * Experience * Extensive experience of security risk management techniques and methods * Significant experience of operational security management techniques * Significant experience of IS0 27001 standards * Experience of working with third parties * Experience of project management and matrix management techniques * Experience of system security design and implementation techniques * Experience of working with HMG customers and security requirements Desirable Skills & Experience: * Skills * Knowledge of consultancy techniques and methods * Experience * Appreciation of networks, systems and application security standards2012-01-16 18:10:37United KingdomBTNoneNoneNoneVirtual, GBR25909189http://bt.jobs/xml/25909189/jobGBRNoneIA Senior Specialist Location: UK Salary: £45,000 - £55,000 # of openings: 3 Description The Information Assurance (IA) Senior Specialist role includes responsibility and taking the lead for all aspects of security involved in protecting BT and its customers from cyber attack and compromise of information assets. The role will provide BT senior managers and Board members with assurances and evidence that security risks have been identified and are being managed appropriately. The role will deliver information assurance by leading risk assessments and compliance reviews across BT, often with a focus on the use of third parties and third party access to BT and BT customer information. IA studies and investigations will be delivered through project management and line and matrix management of team members from across BT. Travel (national and potentially international) is required. The role will require that a UK Government security clearance is gained and maintained. Principal Responsibilities: *Providing consultancy, advice and support on all aspects of information security and information assurance to BT stakeholders across the Business *Providing the lead for vulnerability, impact and risk studies for all aspects of information confidentiality, integrity and availability *Engaging with stakeholders across the Business to identify, qualify and quantify security risks and agree proposed mitigation controls and plans * Ensuring security risks and controls are managed within appropriate governance and compliance frameworks * Providing assurances to BT senior management and Board members that BT is managing information confidentiality, integrity and availability to appropriate standards * Engaging with suppliers and third party vendors to ensure compliance with BT’s security policies and UK legal and regulatory requirements * Providing the security lead for technical, procedural and personnel security advice and requirements * Managing a team of skilled security consultants/specialists - via line and/or matrix management, where appropriate * Providing input to the strategic direction of cyber and information assurance services and owning and maintaining the design of specific services *Providing the lead for resolving security escalations and investigations * Planning and delivering security risk assessment and compliance review reports and presentations * Identifying security awareness and training programmes. Person Specification:Essential Skills & Experience: * Skills * Very good negotiation and people skills * Very good report writing and presentation skills * Very good knowledge of security risk management techniques and methods, including vulnerability and impact analysis * Very good knowledge of security compliance and audit techniques and methods * Very good knowledge of BT security policies, processes and procedures * Good organiser * Good knowledge of UK data protection standards * Good ability to build effective working relationships with customers and suppliers * Good ability to work at senior management and board level and senior customer and supplier level * Experience * Extensive experience of security risk management techniques and methods * Significant experience of operational security management techniques * Significant experience of IS0 27001 standards * Experience of working with third parties * Experience of project management and matrix management techniques * Experience of system security design and implementation techniques * Experience of working with HMG customers and security requirements Desirable Skills & Experience: * Skills * Knowledge of consultancy techniques and methods * Experience * Appreciation of networks, systems and application security standards2012-01-16 18:10:28United KingdomBTNoneNoneNoneVirtual, GBR25909183http://bt.jobs/xml/25909183/jobGBRLondonFront End Developer Location: London Salary: £35k - £45k # of openings: 1 Description Division BT Retail (Consumer) Department MYHCX Business Title Front End Developer Grade Online Marketing Manager (MKOL03) Other details Permanent, full-time role located in BT Centre, Central London Description of the role: The role holder will lead a number of online activities to support the development, optimisation and evolution of BT.com. This is a wholly technical role which focuses on the creation, management and improvement of webpages and site content. As a manager in the Consumer Online Production team you'll be key in helping deliver BT's web presence and support online sales and self-service. The role holder must have a strong working application of web technologies and possess the specialised skills essential for an online production role. Key tasks and responsibilities: * Ability to deliver and lead the production, modification and maintenance of webpages/emails to meet current BT standards i.e. at least to W3C WAI WCAG 2.0 AA standards for multiple browser and device compliance * Lead the delivery of compelling content/creative to launch new products and propositions * Co-ordinate and oversee updates on existing webpages by setting/agreeing realistic timescales * To be more skilled/productive than junior or less experienced grades, whilst aiming at being as skilled/productive as a Senior Marketing Manager performing similar roles * Management of site content using various content management tools and systems * Thorough understanding of testing and optimisation of online order journeys * Point of contact for external agencies to offer guidance/best practice on BT.com implementation * Maintain a high awareness of industry issues and trends, particularly in regard to accessibility, usability, and emerging technologies, and keep team members informed as appropriate * Contribute and identify needed documentation (instructional and technical specification) * Will lead and plan significant change to the site ranging from marketing updates to full site redesigns, within time and budget to rigorous quality standards. * Typically the role holder will lead the management of online projects and daily tasks * Crucial role in supporting more junior team member and offering assistance on complex tasks, both managerial and technical * Proactively work to improve processes/coding standards and know when to challenge change, where there may be a better way of doing something, or if it was against site policy/guidelines. * To be recognised as an online expert who stakeholders proactively engage with outside of specific tasks – provide innovative ideas and technical solutions to meet customer requirements. * To be the first point of contact on tasks owned/managed and be a point of escalation for issues and faults * Ability to delegate tasks amongst other team members and identify/utilise others strengths * Provide accurate timing estimates on work and communicate to senior stakeholders effectively. Skills/Experience: * Advanced HTML and CSS knowledge is key (XHTML/HTML5/CSS3) * JavaScript experience is essential with an ability to code solutions using jQuery as well as debug and amend existing files * Possess a strong working application of W3C and WCAG 2.0 standards * Strong skills in Photoshop and image manipulation * Experience using a content management system is preferred – ideally using Interwoven TeamSite 6.7+ * Keen eye for detail and ability to work to stretching deadlines * Thorough knowledge of SEO and an understanding of web analytics * Ability to identify and resolve complex site errors, using problem solving methodologies, technical experience and appropriate tools. * To have a reputation for delivering tasks right first time without the need for correction * An understanding of back-end technology and its integration with front-end is beneficial * Knowledge of BT Retail’s product portfolio is useful * Other desired skills include cross-device development, Facebook/app experience and involvement in large scale site/platform implementation.2011-12-21 21:32:42United KingdomBTNoneNoneNoneLondon, GBR25501833http://bt.jobs/xml/25501833/job