Senior UC Engineer
Location: Colorado – Westminster
Job Code: 3412
# Of Openings: 1
Description
BT Conferencing was established over 25 years ago and is now a leading global provider of audio, video and web collaboration services. Our year on year growth has seen us out-perform the conferencing industry expectation and with our extensive global portfolio, we are now the number one conferencing provider in the UK and Europe and currently have reach in over 75 countries.
We have bases in the USA, EMEA and Asia Pacific and specialize in the delivery of reliable, robust and innovative conferencing solutions and product hardware to some of the largest companies in the world. Our quest for continual enhancement of our product portfolio means that we can offer tailor-made solutions to our customers, whether our clients are small SMEs or major global businesses.
BT Conferencing has approximately 1300 employees working globally to help deliver a comprehensive portfolio of audio, video and web collaboration services, along with product hardware, to some of the largest companies in the world.
Senior UC Network Engineer
Position Description:
This incumbent in this position functions as a key member of the Network Engineering team, acting as senior engineer in support of present and future converged voice, video, and data networks and solutions supporting the BT Conferencing enterprise and its clients and partners. The Senior UC Network Engineer will lead efforts with colleagues and clients to plan, design, implement, operate, and optimize Unified Communication solutions both existing and new.
Successful candidates will possess extensive knowledge of enterprise voice / video / TelePresence solutions, as well as Cisco Enterprise and carrier class switches (65xx, 3xxx, etc.) routers (GSR, ASR) and firewalls. Ability to manage multiple projects and tasks within established scope, budget, and timeline is critical. Professional level knowledge of LAN / WAN architecture and design to include routing, switching, security, and QoS are pivotal, as is expert level knowledge of Cisco TelePresence systems and solutions to include TelePresence Business to Business applications.
Primary responsibilities include:
* Execute technical design, engineering, implementation, maintenance and troubleshooting of Service Provider Videoconferencing / TelePresence and related systems.
* Participate in and provide expert level technical support to Videoconferencing / TelePresence Product and Service Development projects.
* Provide expert level knowledge in Unified Communications solutions, with a particular emphasis on Videoconferencing and TelePresence.
* Provide expert level knowledge in Videoconferencing / Telepresence infrastructure administration and support.
* Provide hands on support of core Videoconferencing / Telepresence infrastructure.
* Provide top tier support of BT Conferencing Multitenant and Customer managed videoconferencing and Telepresence solutions.
* Conduct pre and post sale customer unified communications solution design and engineering.
* Maintain clear documentation on all system configurations and changes.
* Operate in a mission critical, 24x7 environment.
* Provide assistance with inter-departmental and intra-departmental projects as required.
Qualifications and Experience
* Minimum of 1 year experience with planning, design, configuration and installation of Cisco TelePresence B2B solutions, including the Session Border Controller / CUBE.
* Minimum of 2 years experience with planning, design, configuration and installation of Cisco TelePresence solutions, including Cisco Call Manager, CTMS, and other solution components.
* Minimum of 3 years experience with planning, design, configuration and installation of enterprise Voice over IP systems, including Cisco Call Manager, Routers/Voice Gateways and other solution components.
* Three to five years experience with administration, implementation and troubleshooting of IP routers, layer 2 and layer 3 switching, and firewalls.
* Experience with WAN networking technologies including MPLS.
* Experience with design, implementation and troubleshooting of IP network QoS policies supporting real time traffic.
* Excellent verbal and written communication skills with technical, business and senior leadership audiences.
* Strong organizational and time management skills, with a high degree of initiative and self guided work management.
* Industry Certifications – CCIE, CCNP Voice, or other relevant certifications.
* College/Technical degree desirable.
No relocation offered
BT IS AN EQUAL OPPORTUNITY EMPLOYER.
