BT Business Change Manager in Budapest, Hungary
The Team: Portfolio Development
Contract Type: Permanent
Work Schedule: UK-standard
Home office opportunity: No
What you'll be doing:
As Business Change Manager, you will be in charge of:
To lead multifunctional teams to develop and launch profitable products for BT as part of the Portfolio Strategy, to create the most commercially successful portfolio of networked IT services.
To have a good understanding of Portfolio Organisations and BT's Global Services division requirements with regard to investment proposals and portfolio development plans for the financial year in the relevant portfolio areas.
To contribute to the creation of portfolio development roadmaps (including timescales & costs)for specific portfolio areas.
To be responsible for the Project management of new portfolio development/launch using the BT Launch process, across all phases: justify, define, develop, trial and launch.
To be responsible for the delivery of portfolio developments and launches to time, cost and quality as measured through the Key Performance Indicators.
To contribute to the relevant business benefits (revenue, profitability, cost saving, customer experience)
To be responsible for the leadership and inspiration of the multifunctional virtual team to achieve better, faster, cheaper portfolio developments.
To be a Role model leader who can provide challenging leadership which is about inspiring ambition, stretching people to do more than they thought they could do and pushing them to tackle tough issues.
We'll also need to see these on your CV:
Focusing on the objectives and the required outcomes of the processes during delivering a service
The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience
Ability to comprehend and to systematically organize the various aspects of a problem or situation
Taking the responsibility and takes care of the consequences of making a decision
Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation
2 years' experience in Programme/Project Management
Programme/ project control and reporting: The ability to set up and provide ongoing management of robust programme/project controls, methodologies and reporting measures.
Stakeholder Management: The ability to identify, analyse and manage stakeholders at different levels to achieve programme/project objectives.
Outcome, benefit and margin management:Able to ensure that the desired outcomes/benefits/margin have been clearly and realistically identified, defined, managed and delivered.
Leadership: Ability to lead others through change management activities which enable the delivery of programme/project objectives.
Analysis: The ability to apply logical thinking during the process of gathering and analysing information, testing hypotheses and/or designing and testing solutions.
A Programme/Service Management qualification such as ITIL, Prince, PMP, agile or equivalent is an advantage
- English on a fluent level
Find out more about the most attractive service centre of Hungary
Our efforts to become a really good place to work have been honored with the following awards:
Most attractive employer, SSC sector (2017)
Family-friendly Company (2012, 2014, 2016)
Best University-Business cooperation of the year in CEE (2017)
Best SSC in CEE region (2016)
Best Shared Service of Excellence in Hungary (2015)
Diversity Ambassador Employer (2015)
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Job: Project Management
Title: Business Change Manager
Requisition ID: 86979