BT Business Change Manager in Budapest, Hungary

The Specifics:

The Team: Portfolio Development

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: No

What you'll be doing:

As Business Change Manager, you will be in charge of:

  • Leading multifunctional teams across BT's Global Services division,other Lines of Business and external partners to develop and launch profitable products for BT as part of the Portfolio Strategy, to create the most commercially successful portfolio of networked IT services. These portfolio developments will drive and support the business success of BTGS in terms of market leadership, revenue and profit growth, cost reduction and customer experience.

  • Having a good understanding of Portfolio Organisations and BT's Global Services division requirements in day to day working with regard to investment proposals and portfolio development plans for the financial year in the relevant portfolio areas.

  • Contributing to the creation of portfolio development roadmaps for specific portfolio areas with Capability Leads and cross functional teams. To include initial high level assessments of timescales and costs.

  • Being responsible for the Project management of the development and launch of new portfolio developments using the BT operating model and Concept to Market processes, across all phases: justify, define, develop, trial and launch.

  • Being responsible for the delivery of portfolio developments and launches to time, cost and quality as measured through the relevant agreed scorecard objectives and Key Performance Indicators.

  • Contributing within the business context of achievement of the relevant business benefits (revenue, profitability, cost saving, customer experience) as per the approved business cases and as reviewed at Post Investment Reviews.

  • Being responsible for the leadership, management and inspiration of the multifunctional virtual team in the context of direction setting and motivation of the team in the context of better, faster, cheaper portfolio development which drives competitiveness and growth and puts the customer first.

  • Being a Role model leader who can achieve success by providing challenging leadership which is about inspiring ambition, stretching people to do more than they thought they could do and pushing them to tackle tough issues. A leader who provides context and advice on the ‘asks’ - not the ‘tasks’- helping people to feel accountable and empowered to act within clear boundaries.

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements

  • Focusing on the objectives and the required outcomes of the processes during delivering a service

  • Working with a cooperative and positive attitude in a group settings to achieve common goals

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience

  • Ability to comprehend and to systematically organize the various aspects of a problem or situation

  • Taking the responsibility and takes care of the consequences of making a decision

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation

Professional skills:

  • Programme/ project control and reporting: The ability to set up and provide ongoing management of robust programme/project controls, methodologies and reporting measures as appropriate to the scale and complexity of the work. The ability to create and amend appropriate programme/project reporting so progress can be captured and reviewed as required.

  • Outcome, benefit and margin management: Able to ensure that the desired outcomes/benefits/margin have been clearly and realistically identified, defined, managed and delivered through to realisation.

  • Leadership: Ability to lead others through change management activities which enable the delivery of programme/project objectives. Understands the issues and dynamics of behavioural change on people, process and organisation.

  • Stakeholder Management: The ability to identify, analyse and manage stakeholders at different levels, both within and outside the organisation, to achieve programme/project objectives.

  • Analysis: The ability to apply logical thinking during the process of gathering and analysing information, testing hypotheses and/or designing and testing solutions. Able to interpret analysis and articulate data to contribute to successful programme/project delivery.

Language skills:

  • English on a fluent level

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you!

Job: Project Management

Title: Business Change Manager

Location: Hungary-Budapest-Budapest

Requisition ID: 88385