BT Inside Sales Account Manager in Budapest, Hungary

The Specifics:

The Team: Benelux Inside Sales Team

Contract Type: Permanent

Work Schedule: Normal working hours

Home office opportunity: Yes, depending on further agreement

What you'll be doing:

As Inside Sales Account Manager, you will be in charge of:

  • Building long term relationships with Customer and with the Internal Teams and Global Account Team

  • Creating the client landscape and understanding the customer inventory and cost base

  • Understanding Customer needs and generating leads / new business opportunities using Inside Sales defined capabilities according to the set governance

  • Protecting existing revenues with resigning or upgrading existing contracts

  • Administrating and forecasting business opportunities in Salesforce

  • Selling the BT portfolio using Inside Sales defined capabilities according to account strategy: including cross-sell and up-sell

  • Targeting the customers on four area's: Inlife Management, Leading Opportunities, Involved in Strategic Opportunities and extending Contact Matrix.

  • Acting as a SPOC for customers within BT together with Internal Teams

We'll also need to see these on your CV:

Soft skills:

  • Ability to meet the customers’ needs in line with the business requirements is a must

  • Focusing on the objectives and the required outcomes of the processes during delivering a service is a must

  • Working with a cooperative and positive attitude in a group settings to achieve common goals is a must

  • The ability to convey information to someone effectively and efficiently while creating a good first impression and engaging the audience is a must

  • Ability to comprehend and to systematically organize the various aspects of a problem or situation is a must

  • Taking the responsibility and takes care of the consequences of making a decision is a must

  • Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation is a must

  • Using appropriate interpersonal techniques to gain acceptance of ideas or modifying one's own behaviour. is a must

Professional skills:

  • Degree level or equivalent job experience is a must

  • Ability to work independently and taking ownership of sales projects is a must

  • Previous experience in customer facing roles is an advantage

  • Telco/IT sector experience is an advantage

  • Enthusiasm about technology and telecommunication is an advantage

Language skills:

  • English on a fluent level is a must

Find out more about the most attractive service centre of Hungary

Our efforts to become a really good place to work have been honored with the following awards:

  • Most attractive employer, SSC sector (2017)

  • Family-friendly Company (2012, 2014, 2016)

  • Best University-Business cooperation of the year in CEE (2017)

  • Best SSC in CEE region (2016)

  • Best Shared Service of Excellence in Hungary (2015)

  • Diversity Ambassador Employer (2015)

Create and submit your application by clicking the Apply Online button below, or find a better match from our live vacancies for you!

Job: Desk Based Account Manager

Title: Inside Sales Account Manager

Location: Hungary-Budapest-Budapest

Requisition ID: 96050