BT Analyst/Professional, S&IT in GBR, United Kingdom

Analyst/Professional S&IT

UK Wide

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

The role holder is responsible for the deployment and support of ICT solutions within one or more disciplines. He/she provides technical support, resolving escalated technical issues within their own work area. This covers all areas of ICT such as systems and applications software, database management, network services, data and systems security.

The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities, thus ensuring knowledge sharing extends beyond the functional boundary of the role.

What you'll be doing

  • To provide ICT advice and/or professional services to both internal and external clients.

  • To provide support on projects, carrying out elements of the research, analysis and/or delivery.

  • To provide operational support ensuring KPIs and SLA are achieved.

  • May lead on the delivery of specific components of a project.

  • To draft reports and discuss recommendations based on research with their manager.

  • Share expertise with peers.

  • Occasionally provides on the job training to other team members.

  • To support the development and implementation of unit policies and procedures.

  • May involve liaising with internal, external and third party suppliers.

  • To input to cost/timescales solutions/options and manage expectations as appropriate with customer or business unit/LoB teams.

We'll also need to see these on your CV

  • Ability to lead on the delivery of specific components of a project to time, cost and quality

  • The role holder must have experience in one or more of the following: C, C preferably in a real-time context, Java, SQL and Web developmentIP based communications protocols and networks, Encryption and Cyber security.

  • Knowledge of IVV&T, systems/continuous integration and the systems engineering practice

  • Working knowledge of development methodologies including agile and waterfall

Why choose us?

We’re happy to consider ways of working so you can perform at your best. If you want to talk about working part-time or as a job share in this role, please apply and we’ll do our best to get the balance right.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: IT, Systems and Security

Title: Analyst/Professional, S&IT

Location: GBR %26 Ireland-GBR

Requisition ID: 39887

Other Locations: UK %26 Ireland-United Kingdom-Suffolk-Ipswich