BT Account Manager in London, United Kingdom

Account Manager

London, Reading, Slough

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

The Mobile sector is a significant P&L within Wholesale and Ventures and is responsible for managing our Mobile Network Operators customers, the relationships, contracts and complex service needs. Our services underpin their connectivity and truly power the mobile economy. As the industry evolves to 5G considerable technological change will occur driving new use cases across all areas of the economy.

This is an Account Management role reporting to the Client Lead ( Customer X ) Mobile Sector. The role holder will be responsible for the management of Customer X in the UK with emphasis on developing and growing the services that BT Wholesale & Ventures provide to support their Mobile Network. Customer X are one of BT’s largest accounts and consume a wide range of bespoke and complex managed services to support a rapidly changing technology environment and the growth of 4G to 5G.

What you'll be doing

As an Account Manager, it’ll be down to you to successfully enhance our relationships with our key clients. Combining expert product knowledge, a deep understanding of our industry, and interpersonal and leadership skills, you’ll be responsible for deepening some of our most important relationships – and playing a central role in our commercial success. Here you’ll:

  • Take responsibility for a number of key accounts

  • Support the development of our customer contact strategy

  • Proactively seek new business development opportunities with our clients

  • Take responsibility for the performance of a defined customer base

  • Be an expert in BT’s product and services offering

  • Understand our industry, our competitors, and how we compare

  • Support the Head of Sales on projects when needed

We'll also need to see these on your CV

  • Degree or relevant job experience

  • Ability to deliver business objectives and stretching sales targets.

  • Ability to use insight to make decisions to win, develop and retain profitablebusiness.

  • High level of sales leadership.

  • Able to create and implement effective communication channels/techniques to drivemotivation and business performance within the organisation.

  • Good motivation, coaching and presentation skills.

  • Strong negotiation & influencing skills.

  • Ability to network and build strong relationships at senior level

  • Clear demonstration of solution sales technique and good commercial acumen and financial knowledge.

  • Experience of driving virtual teams to deliver necessary business results.

  • In-depth knowledge of latest developments in the industry, acting as a highly knowledgeable professional in their field.

  • Experience of working within and comprehensive understanding of mobile industry.

  • Track record in selling solutions to major customers, ideally in the mobile market place.

Why choose us?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

  • Competitive salary and on-target bonus plan

  • World-class training and development opportunities

  • 25 days’ annual leave (not including bank holidays)

  • Discounted broadband, mobile and TV packages

  • Car allowance (dependent on your role)

  • Share option and pension scheme programmes

  • Automatic enrolment into our ‘Sales as Profession’ community

  • Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: Sales and Client Management

Title: Account Manager

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 94283

Other Locations: UK %26 Ireland-United Kingdom-Berkshire-Reading, UK %26 Ireland-United Kingdom-Berkshire-Slough