BT Recruitment Systems Analyst in London, United Kingdom

Recruitment System Analyst

London, Bristol or Bedford

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

This role will be part of a team of people who have the accountability and responsibility for designing, developing and executing BT’s global talent acquisition strategy. The role holder will work in partnership with the recruitment delivery teams, workforce planning, reward, finance, talent management and HR leads to understand both current and future demands across all geographies to articulate recruitment performance pan BT (globally), providing regular insight, benchmarking BT talent acquisition against best in class.

This is a critical role within the Operational Excellence team, and the work completed in this area will underpin the entire functions success over the coming years.

The role holder will be the Recruitment Technology, Systems and Experience Analyst, working to ensure we’re providing a single view of the truth to help run and improve the function and to add value, and inform strategic business decisions.

What you'll be doing

This is a critical role in the Resourcing function to ensure the efficient allocation of resources across a team that makes 15k hires per year globally, and handles 250k applications / year. The responsibility here is to lead on three areas;

Acting at the Systems Analyst, and super-user of recruitment technology for the UK & European team in the short term, broadening out to global (India, Americas) in the future. Across BT and EE, all types of recruitment from entry level to executive.

Working closely with the Technology Services Organisation (TSO), the HR Shared Services Systems teams, and the Recruitment team on Candidate and Hiring Manager Experience related projects. E.g. lead on the implementation of a new recruitment technology system (combination of ATS & CRM) with multiple integrations to cope with BT’s complex, multi brand, multi-regional requirements, and full range of hiring needs from entry level volume (front line, apprenticeships, grads) through to professional and senior executive hiring.

Own all user journey and experience mapping and process documentation for the function

Get involved in improving the governance, policy to help ensure the function remains legally compliant (externally) and is also simple, and easy to do business with (internally and externally).

Work in a small team who will take responsibility for system administration, and system/process/experience related work.

Work with 3rd party technology vendors to ensure system upgrades and improvements are planned, tested and communicated out effectively. Take a lead on the relationship management of our 3rd party technology vendors.

We'll also need to see these on your CV

Recruitment technology expert – must have played a key role in the implementation of an ATS and/or CRM, in a leadership, project management or technical capacity

Highly organised and strategic mindset, able to juggle conflicting priorities and make sensible, realistic judgements on the level of change across the entire function

Expertise in data analysis (advanced MS Excel, and reporting tools experience)

Track record of achievement fixing and building in the field of systems administration

Super user of a recruitment system

Awareness of and passion for the recruitment technology market, where’s it’s headed and what good looks like

Experience delivering process automation through software

Behaviours we’ll look for, to help drive our function forward;

o Proactive (the demand forecast won’t land on your desk, you have to go hunting for it)

o Analytical

o Creative

o Critical Thinker (able to think big, step back, give headlines and accurately summarise)

o Quality focused (eye for design and thinks about the reader)

o Precision (but won’t get bogged down in process or reports)

o Finds a better way (continuous improvement mindset)

o Positive

o Team player

o Learning Oriented (curious, up to date with latest thinking and external trends)

Why choose us?

We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers. Those are the values we live by.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure.

To delivering large scale technology infrastructure like the London 2012 Olympics, and the creation of BT Sport.

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers. If that’s you, and what you’re looking for. We’d love you to be part of our future. To Be Part of Progress.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.

Job: HR Generalist

Title: Recruitment Systems Analyst

Location: GBR %26 Ireland-GBR-London-London

Requisition ID: 94958

Other Locations: UK %26 Ireland-United Kingdom-Bedfordshire-Bedford