BT Associate Network Technician - Night Shift in Sao Paulo, Brazil

Associate Network Technician

Hortolandia

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Be part of a specific shift within the Network Control Centre in order to maintain a balanced workload by prioritising work and scheduled activities across the team, acts as the first level escalation contact for external interfaces.

To fully support NCCH 1st Level Customer Support for handling incidents

What you'll be doing

  • 1st level support existing VSAT HUB Platform and Services Associated to it

  • 1st level support existing Satellite based Platform and Services Associated to it

  • 1st level support existing FR/TDM based Platform and Services Associated to it

  • 1st level support existing Microwave based Platform and Services Associated to it

  • 1st level support existing ATM/SDH/DWDM based Platform and Services Associated to it

  • 1st level support existing MPLS base Platform andServices associated to it

We'll also need to see these on your CV

  • Tech education background with minimum of 1 year of professional experience within technical/telecom industry, preferably in Network Operations Center environment

  • Understanding of ITIL methodology

  • CISCO CCNA knowledge is Plus

  • Multi-lingual in English & Spanish

Why choose us?

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.


Job: Network Management

Title: Associate Network Technician - Night Shift

Location: Brazil-Sao Paulo-Sao Paulo

Requisition ID: 94658